schrags11

Sad news, my Dell DJ hard drive crashed the other day. I can replace just the hard drive in it for around $80 but i think im just going to get a new mp3 player. Goona probably get another dell dj since i HATE ipods.

borderline

Originally Posted by borderline

...but I guess since I'm not buying from them [Dell] direct, it should be okay.

Received the two Jukeboxes Saturday (well, I was out, so Saturday night) and opened them up Sunday morning to charge. I was reasonably happy with the first one I opened. On very close inspection, I noticed a couple of small dents on the back, but nothing I would be too upset about on a refurbished item.

The second one was something else. The first thing I noticed was a small gouge in the corner of the viewscreen. When I turned it over, it looked like someone had used some harsh solvent to clean it, because the area with the UPC codes and serial numbers is impossible to read. The ink has been removed from the label (see pic). Whoever used this chemical must have been trying to clean off the dirt and mud, because it looks like this thing was dropped on a gravel road and run over a couple times. There are many severe scratches and gouges in the aluminum (magnesium?) housing, and the small screws in the corners look like they've been removed and replaced with the wrong size screwdriver several times.

After charging the batteries, I checked the internals. The good one has an advertisement for MusicMatch installed. The bad one was blank. Further examination led me to the settings window, where I noticed the bad one was already registered to somebody named UMANG (see pic).

I guess now I'm not exactly sure about the definition of REFURBISHED anymore. As far as I'm concerned, the second Jukebox I received is USED, not REFURBISHED.

I'm contacting the seller immediately to find out if they'll exchange it. Problem is, I need both of them in good condition for Christmas gifts. Just one won't be enough.

BL

PS. Whatever committee decided on the rules for uploading pictures really needs to publish those items somewhere. I couldn't find any etiquette rules in the FAQ, so I (correctly) assumed it would tell me if there was a problem when I uploaded them. I first had to resize the pictures because they were larger than 100k, which I did. I then had to resize them because they were larger than 450x450. Would have been nice to know this ahead of time so I only had to perform one resize operation.

stevenator65

PS. Whatever committee decided on the rules for uploading pictures really needs to publish those items somewhere. I couldn't find any etiquette rules in the FAQ, so I (correctly) assumed it would tell me if there was a problem when I uploaded them. I first had to resize the pictures because they were larger than 100k, which I did. I then had to resize them because they were larger than 450x450. Would have been nice to know this ahead of time so I only had to perform one resize operation.[/QUOTE]

I had the same problem last night. It took me hours to figure out what size my pix should be. Finally it said 450x450. What prog do you use to resize pix?

Did you buy the refurbs from Dell or a 3rd party?

nomadmatt

the dell dj i got 3 years ago has not had a problem i can think of othere then the remote thing for it

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aximny

Get Creative Labs or as everyone is saying dell. CL(Creative Labs) is making mp3 players for dell. but my best suggestion is iriver H300 series. you can still find it online, but that players rules, has good battery life which is around 17 h, also after you update third party firmware you will be able to watch movies. doesn't need any drives to be installed, works as removable drive.

Rsaturn9

I say go for the Dell Dj's, I bought 2 Dell DJ20's for my kids last year, and they love them and use them all the time:approve:

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borderline

Originally Posted by stevenator65

Did you buy the refurbs from Dell or a 3rd party?

3rd party. Just got my RMA number today. Problem is, they're now out of stock, so I'm returning for full refund. Not sure if it covers both of them or not. They're getting both back. I'm sure those of you with two children understand. Back to square one.

BL

borderline

Got the e-mails telling me my credit card has been fully credited for the cost of the DJs. I'm kind of torn on whether I should reveal the company. I've done a lot of business with them in the past, they always have excellent prices. However, something has happened in the past year. This is the third return I've had to deal with in that time, one of which I had to return multiple times because they kept sending it back to me. I'm not going to do any further business with them.

I will say, I ordered two 20Gb Creative Zen Touches from Amazon. They were a little more expensive, but then the size was larger, and they are new. But they came blister packed, so I won't be able to charge and load them before Christmas morning.

BL

jnev

you can pick up a new zen micro for about $150 last i checked.

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