randomwalk101

How long does it take for Dell to refund my money?

I sent the Axim back to them for refund and it was received by Dell (confirmed by Dell) on Nov. 28th, 2006 and today, Dec. 12, 2006, I still haven't gotten my refund yet!!!

Anyone knows how long it takes?

Torqued

How did you pay for the axim initially? With a credit card?

kulnet

It can take Dell quite a while to refund your money. I returned a laptop to them one time and it took them a month to put the money back on my Discover card. Prepare to be patient.

Planet-Ed

I had stuff refunded within a week and I've had stuff take 30 days to be credited. Part of the delay could be on the part of your credit card company (they like to collect the interest for that month).

Have you logged onto the Dell site and checked your account (the same place that you check your order status)? If a return/refund was issued I believe it shows up there so you can see whrn Dell processed it.

randomwalk101

I paid with Dell Preferred account

AximX30User

I had a credit on my Dell preferred account that got hung up in their system for three months. I sent an email through the Dell Financial website asking about it and the credit was issued within three days. If you don't see it soon, go there and ask them about it. Don't forget that Dell Financial is semi-seperate from Dell and communication issues between the two can occur.

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