Dell Awsome Sales Rep Chad Carter!

04-12-06, 05:54 PM

Hey everyone! I know that Dell support gets slammed for poor service. But I just wanted to pass along a GREAT experience with a Great Sales Rep: Chad Carter. Even though I knew what I wanted to order, he didn't just clerk the sale! He was very interested in the sale and helping me out. But the one thing that I noticed that stood out in my mind is FOLLOW-UP! He called every time he said he would, and did everything he promised. If anyone out there needs to contact a really good Dell Sales Person, I would highly recommend Chad Carter.

His email is chad_carter@dell.com He typically works in the small business division but promised to help out any aximsite member if he could.

This ends the profane but kissing I told him I would do because of his great service!

stevenator65 · 04-12-06, 05:57 PM

Thanks for the lead. It's always good to know someone on the inside, Doug. He probably gets commission for a sale and we benefit from good service so everyone wins.

04-12-06, 06:03 PM

He absolutely does. But let's reward the good ones with our business!

BirdBrain · 04-13-06, 11:32 AM

It's good to know reps like that are still out there!!

04-13-06, 11:43 AM

Yes, the next time I have to do business with Dell, I'll look him up. Thanks.

v2drinkers · 04-13-06, 04:28 PM

Great to hear the good service - Now down to business - what freebies did you get Doug?