Frenchy

I have a user with Outlook problems. He is running Outlook 2003 on XP in a locked environment. Outlook is running system resources to 98 and99% just a minute after being started. The result is Outlook is painfully slow. It doesn't matter if he is connected to the server or work ofline the results are the same. I have tried everything as well as other tech here and we have only one solution left is to re-image the his unit. I would like to avoid this if someone point me to the right place to look for a solution.

Frenchy

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Frenchy

radimus

have you removed the profile and recreated it?

have you started it in safe mode?

What services do you have configured?

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Koterpillar

Tools - Options (I may be inaccurate in translation), Advanced tab, another Advanced button, COM add-ins. Are there any?
Also, try wiping Outlook database - .pst in Application Data (backup, of course) and creating a new one.

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STARS IN MIRROR ARE CLOSER THAN THEY APPEAR

Lancaster

Originally Posted by Frenchy

I have a user with Outlook problems. He is running Outlook 2003 on XP in a locked environment. Outlook is running system resources to 98 and99% just a minute after being started. The result is Outlook is painfully slow. It doesn't matter if he is connected to the server or work ofline the results are the same. I have tried everything as well as other tech here and we have only one solution left is to re-image the his unit. I would like to avoid this if someone point me to the right place to look for a solution. Frenchy

I read that Google Desktop Indexer can cause this - is it relevant in this case?

Might be worth turning off the indexing service anyway.

If none of that works, go into msconfig and disable all start up programmes. If that cures the problem, you'll obviously have to enable the start programmes again one by one to find the culprit.

Regards

Martin

RHC-NET

Frenchy,

Check to see if Outlook is using Word as its email editor, because if Word stops responding it can cause Outlook to run hot.

Hope this helps.

Frenchy

Thanks guys, I will look into these plus a few other suggestions found on the Internet.

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Frenchy