We chased Dell our of the PDA market - It is our fault they droped the AXIM
We did it, they didn't desert us, we chased them out.
How may people X50 users simply lied and pushed and cried until they forced Dell to give them an X51?
Never satisfiied, never enough, you all HAD to have something for free. Blamed Dell for YOUR descissions to buy an older unit and then in the end chased them out of the market.
If you bought a new Ford, then went back to the dealer and said "Hey I want the 2008 model, give it to me!!!' You would be laughed out of the dealership.
The "I want something for nothing" crowd here helped convince Dell to give up on this market.
Would you, if you were Dell, REALLY want this crowd as a client? Imagine it, if they did come out with an X60V, all the X51 owners would be clammering for a free upgrade. So they chose to avoid selling to a bunch of whinners who would demand free new PPCs.
You, WE, all did this to ourselves. How many posts where there here on how to get Dell to give you a X51 for free?
Last edited by donmcdougall; 05-10-07 at 09:16 PM.
The X50V with WM2003SE was superb. The X51V with WM5 was as OK as any WM5 device could be. The X50V with WM5 was, well, just wrong.
The fact of the matter is that the converged devices are where the market is being directed to move; the fact that many of us really like our stand-alone PDAs is not relevant to the corporate juggernaughts of the likes of Dell and Microsoft.
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My x50v would not run WM5 as advertised. That was the reason for my purchase so damn right I'm gonna complain till I'm upgraded because I paid for something based on a manufacturers claim that did not hold true. I'm sure there were scammers who just wanted a free upgrade but there were a lot of legit users with bricked units too.
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Look at the facts. If you were Dell would you want this crowd as a client base? I'll say it again, if there was an X60, you would have a sizable number of X51 owners lining up and calling for a free new PPC. Axim owners chased Dell out of the PDA market. We made the PPC uneconomical for Dell. Plain and Simple. Denying it does not make it unture.
GIVE ME A FREE PPC !!! I WANT IT! I WANT THE NEW ONE!
And you wonder why Dell left the market. Greed and in some cases thieft and lies, they left to be away from this group of clients. Whinners and complainers.
Umm I never heard of that many people actually doing that, let alone succeding in getting a newer model Axim over their current with
their WT.
No Dell did it on their own, a lack of profits and zero advertisment didn't help none.
Plus this is the age of mobility, so it was stupid of Dell not to advertise, push or advance in a product feild that they had been deemed the best in since 2005, even to this day we struggle to find a device that matches both overall specs & price of its latest model.
The X51v had ranked countless awards in its lifetime and yet no promotional/commercial effort came from Dell to follow up.
Dell has a good seat and they don't know how to sit in it.
If the community at large wants Dell back in PDAs, create & support all related articles in Ideastorm, they seem to be listening. They are puppets for Linux right now, take advantage.
We did it, they didn't desert us, we chased them out.
How may people X50 users simply lied and pushed and cried until they forced Dell to give them an X51?
Never satisfiied, never enough, you all HAD to have something for free. Blamed Dell for YOUR descissions to buy an older unit and then in the end chased them out of the market.
If you bought a new Ford, then went back to the dealer and said "Hey I want the 2008 model, give it to me!!!' You would be laughed out of the dealership.
The "I want something for nothing" crowd here helped convince Dell to give up on this market.
Would you, if you were Dell, REALLY want this crowd as a client? Imagine it, if they did come out with an X60V, all the X51 owners would be clammering for a free upgrade. So they chose to avoid selling to a bunch of whinners who would demand free new PPCs.
You, WE, all did this to ourselves. How many posts where there here on how to get Dell to give you a X51 for free?
That's a really interesting observation. I hadn't noticed that with the X50 crowd per-se but darned if you're not right on target with computer users in general. I have seen few consumers that expect everything for free like computer users do. You can just hear the cries of anguish when a software company releases a product and (shudder) requests PAYMENT for the product!
I've had my X50 for 2-and-a-half years now. It runs stable, solid and I can count on it to do what it is supposed to do day in and day out. The vast majority of the software on it is stuff I PAID FOR. I think there's a direct correlation between your financial investment in your tools and how good they are. Of any of the applications I have had trouble with on my Ax (or any other computer for that matter) it's generally the free ones that are substandard in quality. I'm not saying ALL free programs are junk - it's just more likely that free ones will be than ones you pay for.
Did "we" chase Dell out of the Axim market? Maybe so. It was a business decision. If their customer base was really that reluctant to pay for the product then I guess the customer base got what it asked for.
Remember the old saying - you get what you PAY for. I keep finding this to be true over and over again.
I personally read many of the threads regarding how to get a free upgrade to x51v and it made me sick. I have been running WM5 on my x50v for quite some time and have been very happy with it. When I bought my Camry, I didn't expect Toyota to come after and say, "oh, btw, we are going to upgrade your stereo to the latest model since we have a new one out".
The same attitude goes for software. Yes, there is some great free software out there and it is fantastic that someone devoted their time to create a good product and then released it for free, but most programs took a lot of time and effort to create and these people deserve fair compensation (I said "fair", Microsoft!).
Wow, Don, I think you've been hanging around with the wrong people. I don't know anyone who did what you are alleging.
Sujen
That a sizable minority of AXIM owners did enough crying and complaining and yipping that Dell looked at the cost of another model and support the the cost of WM6 upgrades and then askes a simple question.
Is it worth having this group as a client? And they decided no. So now the Axim is dead.
If you search here you will find threads on how to get Dell to give you an upgrade for free. HOw to make Dell five you WM5.
er... lets see a company tells you that they are selling something that you can upgrade in a few months to the latest version for a small fee and you find after a few months it does not work... your going to be happy with that? your not going to feel ripped off?
Then they bring out the next version of your item that has that upgrade and it all works... your not going to demand that they give you one of those? So they have to complete their PROMISE?
If not, your one dumb *£$!, why pay the price and let someone walk all over you, take your hard earned money... its got nothing to do with getting something for free, its getting something you PAID for in the damn first place!!! How much crap people went through trying to get it to work... how much crap people are still going through with thier X50v's trying to get A02 to work for them, a few people are managing and they are the lucky ones who spend time sorting out Dells mistakes... get a clue dude and wise up FFS
High End PDA's are a dead market thats why they dropped out, converged high end devices are the future.
The bottom line is Dell will do what is best for Dell. Sure, they can blame market forces, irresponsible customers, etc. It beats me how a multi-billion dollar company can be forced-out from a line of production by a tiny fraction of its customer base when it faces a multitude of complex business issues on a daily basis. It sure does beat me.
I do not see very many people interested in PDA's. I love them. I am an exception to the crowd. It is a tough angle to make work. Psion had a superior product and a loyal customer base and it died. Psion never got a reach into stores in America due to Palm getting exclusives with retailers at the time. In addition, the PDA is essentially a work tool that will do lots more. It appeals to people who are productivity oriented. Honestly, most people want to do as little work as they can and have as much fun as possible. The productivity people are a small group. People who are entertainment oriented want an entertainment package, they want it to work out of the box, they want it to be simple with very little learning curve. Windows Mobile PDA's are not that at all. They work great with a great deal of tweaking and tolerance for soft resets. Productivity people will do this. Entertainment people are going to be turned off by that regardless of how much more it can do. I do not think that Microsoft really wants these devices to succeed. They know there is a market but they cripple the OS so it just barely meats the need. They want you tethered to the PC as your primary work tool. As far as Dell is concerned, they took on a tough PDA market and made a superior machine using a crippled operating system. That means only productivity people will even try it. Then, I do not think marketing a PDA out of a catalogue is very effective. PDA’s are not like lap tops. You have to touch it and get a feel for what it can do. Just like Psion, they do not have a reach into stores where people could touch them and see what they can do. I think that is why HP and Palm are still out there. People can see, touch, and feel them. They have the same problem with users complaining but the marketing model is more effective for the product. HP will continue in the WM world Dell will not. They may try a phone but I would immagine that it will have a similar fate.
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We chased Dell our of the PDA market - It is our fault they droped the AXIM
