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Old 02-18-03, 11:23 AM   #1 (permalink)
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"Est ship date" auto function

OK, I finally got someone at Dell (in fact the Dell rep to our University store).

The daily bump of one day in the shipping date had been going on for nearly two weeks. I suspected this string of est ship dates was the result of an automated function, not the result of anyone making any kind of assessment of shipping and/or manufacturing. I was right.

I was told this automated function should not have been invoked (not clear if that means he thinks it shouldn't be used or in fact it should not have been turned on for me or anyone?).

Furthermore, "manufacturing" tells him the REAL est ship date is 2/24, but there are no guarantees.

This doesn't explain why many who have ordered much later already have their units..... but, it's progress (or an illusion of progress).
:rolling:
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Old 02-19-03, 01:18 AM   #2 (permalink)
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Not sure if this helps but I ordered mine next day air, only way for Alaska. It's a 400 with 256 sd mem amd TrueMobile 1180. I placed the order on 10 Feb and FedEx came last night (17 Feb). My original ship date was 28 Feb and my order NEVER showed up on Dell's order status page, always came up as no orders placed. That had me worried so I finally called them on the 14th and I got a tracking number. I know it sucks to wait but so far I love my Axim.
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