KindredSpirit

After 3 lengthy calls (very helpful lady, deserves credit) I received a phone call late last night, from technical saying that obviously my Axim 3i was not detecting Bluetooth and they would replace my Axim.......Fantastic...........today they won't. They are now saying that I should have asked for Bluetooth when I ordered. I was under the impression that Bluetooth was already installed. Passed through to the Sales Rep's Manager but line so bad call was ended before I could speak to someone. Obviously Dell have made a mistake over marketing and need to sort out this mess before they begin to lose customers. I have only used Dell computers and while the computers are fantastic Customer Service is suffering.

MrKlaatu

Quote:

Originally posted by KindredSpirit Customer Service is suffering.

In my opinion, they deserve to suffer just as much as they make the customers suffer!

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