sandyman

Does anyone know what the policy is for resellerratings.com to edit/remove peoples gripes ? A whole bunch of people posted very dissatisfied to chumbo.com because of the lexar sd card fiasco driving chumbo's ratings down to 1.5 or there abouts. When I went back later, it was back to around 6.0 and most of the negative posts were just removed. I think that in this case the people posting have a legitamite gripe.

Sandy

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Axim X30 Hi
Rhinoskin Case
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A lot to learn

sandyman

Resellerratings.com replied to my query very promptly, their policy is that they remove posts regarding errors in pricing if the reseller corrects it within 3 days. I don't agree with their policy but it is clearly stated. They also said that if they beleived a reseller did this repeatedly or fraudulently they would handle it differently. So in two weeks, chumbo's ratings will probably be the same as they were before the mass order cancellation.

__________________
What I Have

Axim X30 Hi
Rhinoskin Case
3X Kingston 256Mb SD
A lot to learn

fulltext

What is resellerratings and do you think the resellers really care?

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So many programs, not enough ROM
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Supaiku

resellerratings is an very widly used rating site for resellers, ad I would guess that they care since whenever anyone asks on a forum if XXXXsellsyouproducsXXXX.com is reputable/good poeple will probably say, yes/no/questionable, and then suggest they check resellerratings.com

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fulltext

Thanks, I'll have to look into it further, maybe read their FAQ. At first glance, didn't see any resellers like CDW, PcConnection, TigerDirect, etc, seemed to be just Buy.com and places of that nature

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- extreme hardware chick

"Once you can accept the universe as matter expanding into nothing that is something,
wearing stripes with plaid comes easy." - Albert Einstein