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Old 11-30-04, 01:08 PM   #1 (permalink)
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SBC Yahoo DSL Software - Keep or Uninstall?

I installed my SBC Yahoo DSL via the installation CD and have noticed that it put a bunch of crap on my computer. One item, I believe makes the boot-up process way long, "Self Support Tool."

There's also other stuff installed that looks almost like spyware and tracking software.

Does anyone know if I can just uninstall the SBC stuff and still maintain a trouble-free DSL connection?

I know that I can use IE to surf, Outlook for mail, etc. But does the SBC software do soemthing in the background?

Thanks,
Mike
waiting for my X30H
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Old 11-30-04, 01:41 PM   #2 (permalink)
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I think you should be fine so long as you are connected to your router. I took SBC's browser off my computer, I prefer Internet Explorer. To get the Yahoo e-mail and the preferences I go to www.mail.yahoo.com

I bookmarked my SBC Yahoo screen and mailbox as my homepage and main mailbox. If you like the Yahoo messanger that is installed with the SBC browser you can download it at www.yahoo.com

Hope this helps!
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Old 11-30-04, 02:25 PM   #3 (permalink)
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I don't know about a router.

I have a very simple setup. The phone line connected to the DSL modem connected to the PC.
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Old 11-30-04, 02:28 PM   #4 (permalink)
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It probably has PPPoE software on it. You could just remove the apps one by one though and see which one breaks it :)
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Old 11-30-04, 02:31 PM   #5 (permalink)
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I think the DSL modem is the same as a router

Last edited by ladyshopsalot; 11-30-04 at 03:01 PM.
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Old 11-30-04, 02:52 PM   #6 (permalink)
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Nope, it's not.
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Old 11-30-04, 02:52 PM   #7 (permalink)
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I would get a router, configure the router with your DSL, then make sure you can connect through the router. Once this is done, you can install all the junk that the SBC DSL CD installed. Like Howard said, it requires a PPoE connection, which I believe is simply called Connection Manager.

This way, when you reboot your PC, you won't have to wait for the stupid connection manager to establish a PPoE connection, the router has already done that! :)
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Old 11-30-04, 03:01 PM   #8 (permalink)
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Originally Posted by Howard2k
Nope, it's not.

Sorry, my bad, people around where I live tend to use them interchangably... Sorry 'bout that.
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Old 11-30-04, 03:09 PM   #9 (permalink)
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No worries. Some routers actually DO have DSL modems in them but the vast majority do not :) Most likely it's just bad use of the terms.
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Old 11-30-04, 03:12 PM   #10 (permalink)
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Oooh, now my head is hurting.

Are you saying that I should put a router in between my modem and the PC so that I can shut down/reboot the PC but the router (with the PPPoE software) stays always connected?

Would there still be a way to easily disconnect my PC from the router?

If I want to add this complexity, what is a cheap/simple router?
Would a router allow me to add more PCs in the future?
Are wired and wireless routers?

Thanks,
Mike

PPPoE
Acronym for Point-to-Point Protocol over Ethernet. PPPoE relies on two widely accepted standards: PPP and Ethernet. PPPoE is a specification for connecting the users on an Ethernet to the Internet through a common broadband medium, such as a single DSL line, wireless device or cable modem. All the users over the Ethernet share a common connection, so the Ethernet principles supporting multiple users in a LAN combine with the principles of PPP, which apply to serial connections.

Originally Posted by wooch
I would get a router, configure the router with your DSL, then make sure you can connect through the router. Once this is done, you can install all the junk that the SBC DSL CD installed. Like Howard said, it requires a PPoE connection, which I believe is simply called Connection Manager.

This way, when you reboot your PC, you won't have to wait for the stupid connection manager to establish a PPoE connection, the router has already done that! :)
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Old 11-30-04, 03:17 PM   #11 (permalink)
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What type of Modem do you have? That will determin if you need the PPPOE sft or not.

As for a router you can get them for 20 bucks.. I would get a cheap wireless job if you have a axim with wireless that way you can surf on the axim from anywhere.. Anyway let us know what modem you have and we can go from their.. Even if you have PPPOE and you get a router it should be able to connect to the modem for you and authenticate the PPPOE software for you..

Also the reason for that SFT is it makes managing the ip addresses for SBC much easier.. X
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Old 11-30-04, 03:42 PM   #12 (permalink)
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Originally Posted by mmiller2002
Oooh, now my head is hurting.

Are you saying that I should put a router in between my modem and the PC so that I can shut down/reboot the PC but the router (with the PPPoE software) stays always connected?

Would there still be a way to easily disconnect my PC from the router?

If I want to add this complexity, what is a cheap/simple router?
Would a router allow me to add more PCs in the future?
Are wired and wireless routers?

Thanks,
Mike
Yes, if your modem doesn't have a built-in router, it would make sense to add one. Here are the benefits:

1. You get NAT (Hardware) firewall protection
2. You can connect numerous PC's/Devices to the internet using your DSL connection
3. You won't have to deal with that SBC connection manager having to connect each time you restart your PC.
4. As someone else mentioned, you can connect your Axim wirelessly, and access other machines and the internet.

And yes, you can get an 802.11 b router for pretty cheap these days. The b/g routers are not much more. The beauty is that you only have to set your router up once, then forget it. The network wizard on the router may be able to set everything up automatically :)

Something like the DI-524 would be perfect if you wanted a simple router with Wireless capabilities . . .

Last edited by wooch; 11-30-04 at 03:54 PM.
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Old 11-30-04, 04:16 PM   #13 (permalink)
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Basic modem they offered, I think that the brand is Efficient.

Thanks for all the follow-ups.

Mike

Originally Posted by x_789
What type of Modem do you have? That will determin if you need the PPPOE sft or not.

As for a router you can get them for 20 bucks.. I would get a cheap wireless job if you have a axim with wireless that way you can surf on the axim from anywhere.. Anyway let us know what modem you have and we can go from their.. Even if you have PPPOE and you get a router it should be able to connect to the modem for you and authenticate the PPPOE software for you..

Also the reason for that SFT is it makes managing the ip addresses for SBC much easier.. X
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Old 11-30-04, 05:44 PM   #14 (permalink)
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First uninstall all SBC Yahoo DSL Software, then create a new connection to the internet. Create new connection then connect to the internet option then set up my connection manually Select PPPoE then enter in your user name @sbcglobal.net and password.
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Old 11-30-04, 07:31 PM   #15 (permalink)
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Check that, its a SpeedStream 5100. sounds impressive.


Originally Posted by mmiller2002
Basic modem they offered, I think that the brand is Efficient.

Thanks for all the follow-ups.

Mike
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