Why does a hard reset + restore fix things?

jmckie · 10-13-05, 11:37 AM

I recently had a couple of problems where I was forced to hard reset to finally fix it. One was where Activesync stopped working. Another one was where PIE was hanging when I opened a new browser using PIE Plus.

So I took a full backup (using Activesync), hard resetted, and did a full restore.

So my question is: Why does this technique work? If a full restore returns the system to an identical state to what it was before, why are the problems fixed? Obviously there are some things that are not restored. If we can find the answer to this question, maybe we can find a way to fix problems without having to do a hard restore.

Gigi · 10-13-05, 12:06 PM

A full backup never restores things to exactly the way they were; I always find there needs to be a few tweaks here and there. However, most of the time, it will restore back your problems, UNLESS there were no problems at the time you made the backup. So when was your backup made?

uzziah0 · 10-13-05, 12:13 PM

sometimes something has become corrupted since the last backup, so the restore brings the Axim SW back to the state it was before whatever it was that got corrupted

jmckie · 10-13-05, 12:18 PM

Here's what's puzzling me. I have several backups available, but just to try it out, I restored from the backup I did just minutes before I hard reset.