Hello,

I have yet again got another "memory error" forcing me to hard reset AGAIN! I was just wondering if there is ANY way I could get my PIM data off of the memory before I hard reset? I have synced it with Office 2003....can I get it from there? Any help would be greatful.

-Jon-

P.S. - I have an x50v...is this a good time to update? I don't know anything about updating to WM5. I have kinda skimmed over some stuff and I see some people are having problems??? Good idea, or bad?

If you're using Outlook the next time you hard-reset open activesync on your PC before yoy sync, Switch to the Mobile Device Partnershio which had your PIM data stored then delete it but save the folders. Now when you sync and AS asks for a partnership name, use the one you deleted. All your PIMdata and files will be restored but you'll have to reinstall some programs.

HTH

Don't Panic!
Bobby
42
Soft-reset is our Friend :

    

How do you save the folders? Where are they located?

Is there any way I can get them off the memory of the PPC? I have added stuff on there since I have synced it last.

-Jon-

Before a partnership deletion you'll be given the option to save folders if you do it through Activesync up to version 3.8 anyway. I haven't had to do it yet with AS v4.1 yet.

You probably could manually delete everything with a PC file explorer but that's wayyy to much werk! for me.

    

I can't even boot up my PPC. It just stays on the Dell intro screen. Should I update to WM5?

-Jon-

What kind of memory errors are you getting? Have you searched on this board or call Dell to see why you are having "memory error"?

The error occurs at random it seems. I will try to turn on my Axim by pressing the top button and it won't turn on. I then try to soft reset and it still won't turn on. I finally have to take out the battery and put it back in and then press the power button and then it says "Memory error detected". It then tells me to press the contacts button on the bottem, or if that doesn't work to do a hard reset. That is all I know about the errors. To answer you question...no, I have not called Dell being that I normally can't understand them and they never know what to do to fix the problem. All I really want to know is if there is a way to get the PIM data off of the memory before I erase it? Also, should I update to Windows Moblie 5 now that I have to do a hard reset? Thanks for your time.

-Jon-

The folders Don't Panic is referring to are the Outlook folders on your PC not your PPC. if you follow Bobby's instructions at least your Outlook info will not be lost and will re-sync to your PPC.

Where are those folders located on my PC? And....

Id this a good time to upgrage to WM5? Are there problems with doing it on an Axim x50v?

-Jon-

I suspect that you are having a problem where the battery is running down which is where most of the so called memory errors happen. Also I would suggest that you use the databackup software that is on the x50 to create a backup of all of your stuff and then copy the file that is created over to somewhere on your PC. do this often, at least once a week if you are making a lot of changes. that way if it happens again you can just restore that file and everything will be back to the way it was on the date of the file. Do you charge your pda a lot? it won't hurt it to put it on the charger every night. You might not have all these errors if you do. Next time it happens, check the battery level as soon as you get it working and see if it was very low. Lots of fixed for that if that is what is happening to you. let us know.

edit: I would wait on the upgrade until you figure out what this problem is. It may just compound the problem making it harder to fix. my 2 cents worth....

Big Dave

Upgraded to X51v ROM L11 Successful
AS 4.5 and also Vista
Extended battery
Innopocket Magnesium Case - Sweeeeet
PPX3k Rocks! I wish they would get back to work on it.



X5 (now belongs to my wife)
PPC2002 Upgraded to WM2003
AS 3.8
3800mAH Mugen Power Battery