happycheesecake

When I rang them (Dell) up, I had the same problems with Dell as Chriz had - all I did was point them to the webpage that the upgrade info is on, the rep read the info and then had no choice but to refund me £9.40 for the P&P....

Jon (the HappierCheesecake; assuming I ever get the upgrade!) C

Took

Well I tried to order it, but was sent this e-mail:
--------------------------------------------------------
Thank you for your recent order for Dell Computers.

However, this mail is to advise you that the item you have ordered

Microsoft Windows Mobile 2003 Upgrade Kit

is currently not in stock. Our manufacturing facility have advised us
that this item will not be in stock until approximately the
end of this month.

We will keep you order on hold until this time. However, should you
wish to cancel your order, please confirm be return and we will arrange
for you.

We apologise for any inconvenience caused
------------------------------------------------


Oh well, at least I've been told I'll have to wait...

bernie_rubber

Yeah, unfortunately we're all being told in different ways that we'll have to wait, just some of us hear a day at a time....maybe we won't be getting the upgrade any quicker than our friends across the pond!

dougproctor

Pretty sneaky goings on! My original delivery date was the 7th Jul. When I got to the 5th, it slipped to the 9th. Up until yesterday, it was still hanging in there but on looking at my order status today, it has moved to the 11th. Is this a game and will I ever catch up with the delivery date?
On another note, days ago I sent Customer Care two emails about the "free" delivery and even quoted the web order page script that has now been removed. Fast as the speed of light, NOTHING!
No wonder we are losing interest, I think Dell underestimated the number of customers who want this upgrade. Oh well!

__________________
Doug

Currently Dell Axim X50V. Back after 2 years away.
Not enough room for what I've been through in the past 12 months!

bernie_rubber

It's not just the upgrade though. I ordered a keyboard a couple of days before I ordered wm2003, both delivery dates keep slipping back, despite the keyboard supposedly being in stock at the time of ordering.

happycheesecake

Bernie,

What keyboard did you order?

(My upgrade delivery date has moved to the 11th of July...)

bernie_rubber

I ordered the dell foldable keyboard...both wm2003 & keyboard showing 11th July...still in production where they have been for several days!

bernie_rubber

One added bonus of all these delays is in posting lots of messages sharing the frustration, your count goes up and hey...I'm elite! (not that I'm bothered of course) lol!

happycheesecake

I thought it was possible to get one of the (non-Dell branded) foldable keyboards off eBay.co.uk! :p

I brought the clip on thumb (no, it doesn't clip onto my thumb! ) keyboard - don't use it much apart from Excel work.

As for Dell - well why can't they give us a REAL delivery date and stop mucking us around with the ever-moving forecast date?

Dell? Are you listening? (probably not... )

:rolling: Too many smilies?! :D

happycheesecake

Quote:

Originally posted by bernie_rubber One added bonus of all these delays is in posting lots of messages sharing the frustration, your count goes up and hey...I'm elite! (not that I'm bothered of course) lol!

Strange, I thought you were Bernie... :D

Anyway, I contributed dosh to Aximsite! (not much, but at least I did..)

bernie_rubber

Quote:

Originally posted by happycheesecake Strange, I thought you were Bernie... :D

Rubber by name, flexible by nature :D

happycheesecake

Quote:

Originally posted by bernie_rubber Rubber by name, flexible by nature :D

That's not what I heard! :p

(I better get back to work! :hide: )

bernie_rubber

Quote:

Originally posted by happycheesecake That's not what I heard! :p

Give me their names!!

Quote:

(I better get back to work! :hide: )

Me too!

happycheesecake

Was it Rubber by name, flexible by nature
or
flexible by name, rubber by nature???! :p

dougproctor

Bernie, I have just made a monumental mistake by saving your "little man working hard" above as my tiled desktop! I now have 546 little men working hard all over my monitor!! You have a lot to answer for. As a punishment, you can work for DELL giving people false information!! (That's put my order back another couple of weeks but what the heck!).
Have a nice day

__________________
Doug

Currently Dell Axim X50V. Back after 2 years away.
Not enough room for what I've been through in the past 12 months!