how strict is Dell about purchase date....

rittervonali · 06-30-03, 11:05 PM

i ordered my second axim on 5/22/03...do you all think dell will go ahead and ship MS Mobile 2003 for free?

Ritter

Planet-Ed · 06-30-03, 11:14 PM

Probably not unless you can find a Dell Rep that is VERY sympathetic :crooked:

Raptor_dss · 06-30-03, 11:15 PM

Honestly i doubt it, but you can always try.

Maybey if you call them, tell them you ordered it on the 23rd, and say theres a mistake or something when they look it up, i doubt theyd argue with you over. Oh well i dunno, i doubt it but no harm in trying.

Planet-Ed · 06-30-03, 11:25 PM

Actually according to Dells rules a sale is not done and binding until they charge you for the device ... What day was your credit card charged? I mean if you ordered it on the 22nd they probably didn't process it until the 23rd or later ....

Grasping at straws ... Yep .. But its fun ;)

rittervonali · 06-30-03, 11:28 PM

I think my card was charged a couple days later. I'll give it a try.

thanks

SW Tentacles · 07-01-03, 02:58 PM

Bought mine on the 23rd. The rep said I was a day late, but he'd allow it anyway.

BOwen · 07-03-03, 09:25 AM

rittervonali

I ordered my Ax on June 20th and was told it would ship with PPC 2k2. I then placed the order for the (free) PPC 2k3 Upgrade over the phone.

A couple days ago Dell emailed me asking if I would be willing to cancel my Ax order and reorder my Ax so I could get the PPC 2k3 version.

I said, "No, I've been waiting 10 days already, please ship as ordered." The PPC 2k3 Upgrade order was processed the next day. (But wont ship till Aug 8)