Jwilker

Not a bad idea. Would at least confirm or deny that upgraders have a parachute. should 2003 update cd ship and turn out to be slow too.

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John Wilker

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Snerdley

I'm getting another wm2k3 axim sometime today, and after I'm sure it's ok hardware wise, and if it performs the same after I load my programs, I'll flash the unit going back with a03. I'll report the results, but it should work exactly like a 2k2 unit shipped 2 months ago.

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Now Ax'n my Ax and Paq'n a new Paq
(Former h3630 and Axim owner, now zippin' along with my h2210 and wm2k3 ;) )

Superguy

Quote:

Originally posted by Jwilker slow and unusable are not the same. And rest assured mine is more than a "toy" I use it daily at work and at home. No one said rush out and buy a unit with a brand new OS that is essentially untested in the real world, you made that call on your own. Not to mention anyone who expected a problem free OS from Microsoft is from another planet. I just had auto update download three new updates/patches this morning for my win2k workstation. That's how things are. OS's aren't perfect and V1 releases are never perfect. Sorry but these are the problems that early adopters face. If the performance is too slow return it and get a Ipaq. Look how fast A03 came out after A02. Do you really think you're going to be stuck with a "slug" forever? Sorry the speculation I was talking about was the upgrade part. Unless I missed it all of our info is coming from units shipped with 2003.

Ok, I'm giving this a BS call here.

While MS does release service packs regularly, the fact of the matter is that NO OTHER PPC USERS ARE REPORTING THE PROBLEM EXCEPT AXIM USERS!

WM2003 works really well with the iPaq 2210/15. Even upgraded Toshiba and older Compaqs are showing performance increases. Dells are getting killed.

I don't know about you, but I don't think MS can be blamed for this one. There's some sort of bug in Dell's implementation of it.

If all PPCs could run a generic version of WM2003 and the problem was beyond just Axim users, then we could blame MS.

Bottom line is this: I paid over $300 for a PDA and it doesn't work right. It doesn't matter HOW I use it. I'm feeling screwed because I'm not getting my money's worth.

Minor bugs are one thing ... you deal with those. This is not a minor bug.

I don't expect my Axim to blow the 2210/15 out of the water considering the 2210/15's are newer. HOWEVER, I DO expect it to perform better than an Axim with a PXA250 and PPC2002 and approach performance of a 2210/15. Even performance increases seen on the iPaq 3970's and the like would be great.

Pardon those of us who actually buy something and expect it to work.

Super

Superguy

Quote:

Originally posted by Snerdley I'm getting another wm2k3 axim sometime today, and after I'm sure it's ok hardware wise, and if it performs the same after I load my programs, I'll flash the unit going back with a03. I'll report the results, but it should work exactly like a 2k2 unit shipped 2 months ago.

I'm hearing you can't flash back to 2002. Supposedly some people tried it and it won't allow it.

Jwilker

ah. So then it's Dell then, M$ is in the clear. Dell is still very new to PPC devices, and had a problem with A02 prompting A03 less than a month later. Everything is a learning curve. Toshiba and HP have much more PPC experience.

I do feel for the people who buy a new unit right now. I think that does suck. You're right you've paid a good amount of money for a clearly buggy device.

My main thing is that while this sucks and is less than ideal. It's not the end of the world. we clamored and hooted to get this thing the day it was released. Now we pay the piper. If you want somebody with more stable grasp of how things work pick up an Exxx or an Ipaq. Axims are still V1, maybe considered V2 now?

Ipaqs are what V4-5?

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Jwilker

Quote:

Originally posted by Superguy I'm hearing you can't flash back to 2002. Supposedly some people tried it and it won't allow it.

Man that would suck. I know one person tried A02 from A03 and it wouldn't let him. Maybe it knows A03 is old?

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Superguy

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Originally posted by Jwilker ah. So then it's Dell then, M$ is in the clear. Dell is still very new to PPC devices, and had a problem with A02 prompting A03 less than a month later. Everything is a learning curve. Toshiba and HP have much more PPC experience. I do feel for the people who buy a new unit right now. I think that does suck. You're right you've paid a good amount of money for a clearly buggy device. My main thing is that while this sucks and is less than ideal. It's not the end of the world. we clamored and hooted to get this thing the day it was released. Now we pay the piper. If you want somebody with more stable grasp of how things work pick up an Exxx or an Ipaq. Axims are still V1, maybe considered V2 now? Ipaqs are what V4-5?

That's true they have more experience. I just think Dell should have done more testing. Either that or this was a rush job. How could they not notice something like this?

I was going to buy this back in the beginning of June. However, many people told me to hold off ... wait for newer models. I did. So I waited a couple days after that and ordered.

It wasn't until after that I saw that I could get a base 2210 for $263 since I work for a state agency. I had already gone thru the hell of trying to cancel an order with Dell on another item I ordered at the same time (a monitor). They tried to resubmit the monitor, now I now have two monitors sitting in my living room. And that was after 3 calls to customer care AND calling the Dell rep we work with at work.

You're right, it's not the end of the world. Still sucks. :)

The main reason I went with the Axim was price and that I could use both a CF and a SD slot. Now that the 2210 offers that, it can be competitive.

Super

Superguy

Quote:

Originally posted by Jwilker Man that would suck. I know one person tried A02 from A03 and it wouldn't let him. Maybe it knows A03 is old?

I'm hearing that there's some sort of check the installer does. I haven't tried to do it as I don't want to NOT be able to go back to 2003 if it gets fixed.

snathanb

Quote:

Originally posted by Jwilker My main thing is that while this sucks and is less than ideal. It's not the end of the world. we clamored and hooted to get this thing the day it was released. Now we pay the piper. Ipaqs are what V4-5?

You make it sound as if it is our fault Dell did not properly test a product before releasing it. Dell, just like every other PDA vendor, was provided MM2003 long before the public release, in order to proper do their testing, and report any issues back to MS.

slease

I'm not blaming the company, I'm just not going to pay the purchase price for the new OS when it doesn't work. I'll upgrade later, after free upgrades for 5/23 purchases are easier to get and after the os gets a patch that works.

Dell knows this is a problem, they will work as fast as possible to get the patch out. To give them a little jump start I emailed the CNET handheld department the bench results someone posted on this website and maybe they can put a nice little newsletter out to urge Dell to act quick before potential customers move on to other handhelds.

Waiting isn't such a bad thing. I'm still getting used to 2002 anyways.

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Stephen Lease

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Jwilker

Quote:

Originally posted by snathanb You make it sound as if it is our fault Dell did not properly test a product before releasing it. Dell, just like every other PDA vendor, was provided MM2003 long before the public release, in order to proper do their testing, and report any issues back to MS.

sorry, I definitely don't think it's our fault. I do think we're putting high expectations on Dell based on other more experienced PDA manufacturers. Dell is still super new to this. I think expecting any first or even 2nd gen product from a company new to the market is unrealistic. Idealistic for sure and I'd be on board with it if it were reality.

I'm mostly aiming my comments at the folks who are running out and cancelling orders. I still haven't heard anything substantive regarding 02-03 upgrades, plus I am fairly confident that Dell will get it figured out by ship time for the update CD. Remember they are the ones who changed the ship date in the first place which indicates to me that there was a reason for it. Surely not an issue of stock, it takes no time to mass burn CDs and manuals can be printed in days.

I just think we're doing a lot of hyperventilating way before there is any cause. This is aimed at us upgraders. I totally see the irritation for those who bought new units.

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qgyen

Ok, I now agree... WM2003 is slow on the Axim! Since I just got my Axim with WM2003 and it is my first PDA, I didn't have much of a baseline. Went to Fry's afterwork to try out some of the iPaqs and it most definitely is slower. Returning mine for the 2210.

wmrawls

Well I hear all the clamoring going on and I have orderd my 2003 upgrade and think I wll hold off on the install for a few weeks after I recieve it. Yes I wanted the latest and greatest but I have been around awhile and was a gold beta tester of WIN98 and I remember the pain that went with that conversion and don't even bring up Windows "ME" in my presence. So I think I will be prudent and allow all you youngsters to take the plunge, raise cain, bitch moan and groan, get Dell off thier butts and then in 6 or 8 weeks when the smoke clears I will evaluate the situation and take the appropriate action for me. I use my AX every day and it has become second nature to grap it as I leave the office and snap it to my belt. If I lost it do to a software glitch I would be extremely unhappy. HAve a lovely night ya'll.

slease

Quote:

Originally posted by qgyen Ok, I now agree... WM2003 is slow on the Axim! Since I just got my Axim with WM2003 and it is my first PDA, I didn't have much of a baseline. Went to Fry's afterwork to try out some of the iPaqs and it most definitely is slower. Returning mine for the 2210.

Its sad that so many people are getting turned off of the Axim because of the OS. I hope Dell fixes it quickly before the Axim gets a bad rep.

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Stephen Lease

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Jwilker

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Originally posted by slease Its sad that so many people are getting turned off of the Axim because of the OS. I hope Dell fixes it quickly before the Axim gets a bad rep.

Yeah really. I hope a few Dell folks are following this. Very sad to lose customers needlessly. Not to mention potential future customers since everyone who returns an Ax for an Ipaq isn't likely to sing the Ax's praise.

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John Wilker

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