Register Forums Today's Posts Reviews Gallery Video Vault Downloads Resources Shopping
Go Back   Mobility Site > PocketPC Software Forums > Windows Mobile OS > Windows Mobile 2003
Reload this Page Free upgrade?? WHAT free upgrade?!

Windows Mobile 2003 Questions and Answers regarding Windows Mobile 2003.

Reply
 
LinkBack Thread Tools
Old 07-07-03, 04:49 PM   #1 (permalink)
Aximsite Major League
 
Join Date: Jun 2003
Posts: 314
iTrader Rating: (0)
Free upgrade?? WHAT free upgrade?!
I've been on hold with Dell for 1 hour, only to be transfered 6 times, and disconnected twice, then asked if my Axim was purchased between 5/23, and 6/22 (which it was), then told that the software was not free. This is really bugging me. Can anyone clear up the confusion?? I thought Dell had excellent customer service! I'd hate to see what POOR customer service was!

poppaj
poppajon is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
sponsor links


Old 07-07-03, 04:52 PM   #2 (permalink)
Aximsite Veteran

 
ceej13's Avatar
 
Join Date: Feb 2003
Posts: 2,248
Location: Windy here!
PDA: Axim X5, e800, LifeDrive
Phone: Siemens CF62T
Carrier: T-Mobile
iTrader Rating: (0)
If you did purchse it between those dates, it should be free.
Quote:
by Dell rep
All Axims purchased after May 23, 2003 will be eligible for a free upgrade to Pocket PC 2003.
What God has brought together, let man not part. Matt 19:6

Aximsite Veteran Staff 

ceej13 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 07-07-03, 04:52 PM   #3 (permalink)
Aximsite Major League
 
Join Date: Jun 2003
Posts: 314
iTrader Rating: (0)
then what the heck is going on here?!?!?!!!!! i'm starting to get mad

poppaj
poppajon is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 07-07-03, 04:53 PM   #4 (permalink)
Guest
 
Join Date:
Posts: n/a
Re: Free upgrade?? WHAT free upgrade?!
Quote:
Originally posted by poppajon
I thought Dell had excellent customer service! I'd hate to see what POOR customer service was!

poppaj
They are supposed to have excellent customer service, but many of us have yet to see it. And yes, the upgrade is free if you purchased after 5/23. From what I have read on the board, you have to wait til after 7/15 to order (dunno why, though).
 
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 07-07-03, 05:03 PM   #5 (permalink)
Aximsite Veteran

 
ceej13's Avatar
 
Join Date: Feb 2003
Posts: 2,248
Location: Windy here!
PDA: Axim X5, e800, LifeDrive
Phone: Siemens CF62T
Carrier: T-Mobile
iTrader Rating: (0)
Dell in the U.S. is probably having difficulty obtaining more licences and/or copies for other reasons.
What God has brought together, let man not part. Matt 19:6

Aximsite Veteran Staff 

ceej13 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 07-07-03, 05:04 PM   #6 (permalink)
Aximsite Major League
 
Join Date: Jun 2003
Posts: 314
iTrader Rating: (0)
so how can i get the free upgrade i'm due??
poppajon is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 07-07-03, 05:11 PM   #7 (permalink)
Aximsite Veteran

 
ceej13's Avatar
 
Join Date: Feb 2003
Posts: 2,248
Location: Windy here!
PDA: Axim X5, e800, LifeDrive
Phone: Siemens CF62T
Carrier: T-Mobile
iTrader Rating: (0)
I would say contact Dell Customer Sales at 1-800-915-3355. They should be able to verify that you deserve the free upgrade in their system if you purchased the Axim through them.
What God has brought together, let man not part. Matt 19:6

Aximsite Veteran Staff 

ceej13 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 07-07-03, 05:13 PM   #8 (permalink)
Aximsite Major League
 
Join Date: Jun 2003
Posts: 314
iTrader Rating: (0)
i didnt see anything in that press release above about a free upgrade for existing axim customers.

poppaj
poppajon is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 07-07-03, 05:24 PM   #9 (permalink)
Aximsite Veteran

 
ceej13's Avatar
 
Join Date: Feb 2003
Posts: 2,248
Location: Windy here!
PDA: Axim X5, e800, LifeDrive
Phone: Siemens CF62T
Carrier: T-Mobile
iTrader Rating: (0)
This may help you a bit. It is directly from a Dell Moderator (Rollie):
Re: Pocket PC 2003 Upgrade

Also Microsoft has stated that:
Quote:
If you purchased your Pocket PC after May 23, 2003, you may be eligible to upgrade (for just the cost of shipping and handling) if your manufacturer is making an upgrade available. If you purchased your Pocket PC before the May 23rd date, an upgrade may be available from your manufacturer for a nominal fee.
Windows Mobile Software
What God has brought together, let man not part. Matt 19:6

Aximsite Veteran Staff 

ceej13 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply

sponsor links



« Previous Thread | Next Thread »
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Free ipsec VPN client? cessna Wi-Fi Talk 23 10-25-04 01:14 PM
Local Area Free WiFi Hotspots thinkingaxim X5 Forums 10 02-21-03 08:12 AM
Any site for FREE software Cody Hot Deals 1 02-16-03 06:56 PM
Free Next Day Shipping Upgrade SoAlive X5 Forums 1 02-11-03 12:38 PM
Free enhancements from Microsoft JetMac Applications 3 12-27-02 02:27 PM


All times are GMT -5. The time now is 12:37 AM.

Mobilitysite - Hard Reset Guide - Got Zune? - Contact Us - Archive - About Us - Privacy Policy - Advertise - Top

Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.3.0
Copyright © 2003-09 LeckMedia, LLC