Dell Tech Support re 2003 Slowdown - Page 5

Superguy · 07-13-03, 10:22 PM

LOL. It did get warm. I put it back though.

Settings were 32, 4, 1.5

magglass1 · 07-13-03, 10:27 PM

Does anyone know what the longterm effects are of overclocking an Axim's processor? Maybe someone should try it like that for a few days and see what happens. (not me though) LOL

Superguy · 07-13-03, 10:33 PM

I'd be curious as well.

I have yet to lose a PC CPU due to overclocking, but I don't know what the XScale has on it for cooling, if anything at all.

The biggest gripe I heard was shortened battery life because it sucks mroe power.

Super

magglass1 · 07-13-03, 10:39 PM

If the XScale has ANY kind of cooling, it could only be in the form of small heat sinks. (LOL) You are going to use more power on any processor you overclock. It is the reverse effect of switching your 400MHz Axim to the 200MHz setting.

For example, you can easily almost double the speed of a TI-86 calculator by switching out a capacitor on the circut board. But the reason TI didn't do that is because it used more battery power and would reduce the usage time. It also may not be good for the processor, but that isn't my point.

07-13-03, 11:06 PM

Umm...lol, trust me on this one, overclocking has same very serious downsides. Let's just say that a PII 300MHz chip is not meant to run at 700MHz. That's how I lost my first PC :) Somone at my school started one of the school PCs on fire a few years ago, was just for an experiment, but funny as hell.

So in conclusion, please don't melt your Axims people! 100Mhz is fine, but if you try and keep it at Superdude's 700MHz for too long, you'll have a really expensive paperweight.

magglass1 · 07-13-03, 11:12 PM

Aside from the fact that I may want a paperweight, why wouldn't the processor, or any processor for that matter, shut down or lock up when it gets too hot? Don't some of them do that?

magglass1 · 07-13-03, 11:19 PM

Does the Dell warenty cover damage from overclocking? What about damage from heat created from normal usage? (with wireless card too in my case)

magglass1 · 07-13-03, 11:26 PM

Ok, it is now 0523 and I have work today at 1200. Time for bed. I had a "fun" time backing up all the data on my Axim, installing the ROM update, and restoring everything. Only took about 12 hours! And I still haven't tracked down that one unresolved item ActiveSync keeps nagging me about. Maybe it would help if it gave me the name of the file! What do you think?

Good night everyone. Or is it good morning?

Ghost Rider · 07-15-03, 04:22 PM

As reported in another thread, I just got off the phone with a senior manager over at Dell and she told me that they problem has been isolated and a fix found. There is a meeting today among the managers to discuss how best to release this. The fix should be available shortly.

wildcat · 07-15-03, 05:18 PM

I wrote to dell asking about the issues with the new software this was the form letter i recieved back.
Dear Mr. Braunstein,

Thank you for contacting Dell Online Customer Care.

I understand your concern with regards. Please be assured that
our management is making improvements on all the feedbacks that
we have gathered. All of the issues that was brought regarding
the softwares is already been taken cared of by the correct authority.
I assure you that this situation is not indicative of the quality
of service Dell is capable of providing. We appreciate your
taking the time to share your comments with us. Your comments
are very important to us and will assist in making improvements
where necessary.

I have forwarded your message to management and I assure you
they will look into this issue and will work on making improvements
based on your feedback.

Once again, I thank you for sharing your experience with us.
Whether the feedback we receive is positive or negative, it remains
a crucial tool for determining how we can best improve our products
and services. If you have any further questions or concerns,
please do not hesitate to contact us.

If there is anything additional that you need, please feel free
to visit our online Customer Care Center at: http://www.DellCustomerCare.com.

Again, thank you for choosing Dell Online Customer Care.

Respectfully,

Yvette
DTC23301
Monday - Friday, 10:00 am - 7:00 pm CST
Dell Online Customer Care

07-15-03, 05:25 PM

I wouldnt get my hopes up just yet...

I got this from another problem I had with Dell... and almost a week later still no sign of life from anyone, not a single answer or any of my problems resolved....

Thank you for contacting Dell Customer Care.

I apologize and truly regret any frustration this matter may have caused. I assure you that your situation is not indicative of the quality of service Dell is capable of providing. We appreciate your taking the time to share your experience with us. Your comments are very important to us and will assist in making improvements where necessary.
I have forwarded your message to management and I assure you they will look into this issue and will work on making improvements based on your feedback.

Once again, I thank you for sharing your experience with us. Whether the feedback we receive is positive or negative, it remains a crucial tool for determining how we can best improve our products and services. I truly regret any inconvenience or frustration this matter may have caused. We value you as our customer and your satisfaction is very important to us.

If there is anything additional that you need, please feel free to visit our online Customer Care Center at: http://www.DellCustomerCare.com.

Again, thank you for choosing Dell Customer Care.

Respectfully,

Austin

wildcat · 07-15-03, 05:26 PM

hmm ya think its a script?

07-15-03, 05:28 PM

nope... i actually got a script email before i got that one... but who knows... I work on the bussiness, its not hard to make a script per each rep...

Superguy · 07-15-03, 05:30 PM

Quote:

Originally posted by wildcat
hmm ya think its a script?

I think that it's a script that is modified somewhat to make it seem personal.

In some parts, it's almost word for word what I got when I asked for an RMA on my Axim.

07-15-03, 05:31 PM

yeah, i am sure as a company they make the reps use a template and they can change that template every time that they answer emails to acomodate to the persons needs... but i dont think it was done by a computer only.