Interesting...

As I sit here, Dell calls up and informs me that the product I ordered (WM2003 Upgrade) is still out of stock and did I want to continue to wait for my order or cancel it. A pleasant gesture on their part, however, when I asked for her to expand upon the question, she mentioned that I may want to order the part from somewhere else....

Hmm, how is that possible when it is a "Dell" part for a "Dell" machine...

I informed her I would continue to wait...

My point of this entire thread? I've never received a call from Dell when awaiting shipment of an order, is it possible that the fix they have promised may take longer than expected?

It is impossible to make anything foolproof, because fools are so ingenious.
-Murphy

They once called me when a SD card was back-ordered and wouldn't ship for a month.

Dell Axim X5 400MHz,
Socket Wifi card
TM 1180 Wifi card
Blue tooth Wifi card
64mb sd,128mb sd,256mb cf,
2-256mb sd
dell leather case
foldable keyboard
2nd battery
Pharo CF GPS
Arkon PDA mount

I just thought it a little strange that they asked me if I might want to order my item somewhere else instead of wait...

Probably standard procedure, but in this case not possible, at least not yet.

I should have asked for a discount for the wait, guess I wasn't thinking fast enough...

It is impossible to make anything foolproof, because fools are so ingenious.
-Murphy

star50fiveoh - That's classic!

Stepping Through Life...

Is it a beautiful day in the neighborhood?
Well if you want you can call Dell again and ask them the ETA, and while you are at it ask forthe discount.

What God has brought together, let man not part. Matt 19:6

 

Not worth the 20 minutes on the phone for probably 10% (amounts to about $3.00) I don't mind waiting, as long as the upgrade is sound...

It is impossible to make anything foolproof, because fools are so ingenious.
-Murphy

They called me too today but there was no ID so I didn't pick it up. They left me a voicemail which said the product ship date was pushed back to july 30th. That's probably the closest thing to an ETA that we'll get.

Stephen Lease

Axim Basic, 256mb CF, 64mb SD, Rhinoskin Case, Pocketop Keyboard.

<a href="http://www.stephenlease.com/">My Homepage</a>

I would much prefer to get a good piece of software a month from now than a buggy one sooner. Hopefully they are working out the degraded perfomance issue. My order @dell.com is still showing an estimated ship date of 7/25 (Ordered 6/26) But I'd rather have good than fast.

how can u tell when your order is being shipped? My orig. time of shipment was july 28, and as far as I know I haven't gotten any emails saying it was going to be delayed.

There are only 10 types of people in the world, those who understand binary, and those who don't.

Three observations:

1. 10% of $300 is $30, not $3. That might be more worth your time.

2. Dell does a lousy job of predicting when something will ship. If you call, you will get whatever answer the person thinks will make you hang up fastest. (I am not intending to be mean to Dell or put them down. This is just a fact.)

3. I ordered one of the first car charges. It was delayed inumerable times. They spent more money calling me than they spent on the car charger. They never did get the delivery time even close.

The world may not be perfect yet, but the Axim is (almost).

True, but the upgrade CD is only $30.

Nobody Home?

come on guys, Roger Waters - The Wall. am i the only hippie in the bunch. seen it a hundred times.
just got the 1990 live in berlin.

muncey

Shine on, you crazy Diamond!

Excellent cartoon star50fiveoh!!!