@papajackow: You wouldn't happen to have taken a screenshot or saved the webpage, would you? I'd sure would love to rub something like that under some people's noses <evil grin>
And it seems that MasterTSM's moral values are incompatible with mine. However, did you take Dell's word when they said there was no problem with WM2k3? Gives you something to think about, doesn't it?
It might just be me, but I think most people that are upset, are just projecting their anger for having a slow Axim, a screwed up one due to a bad firmware upgrade, or their jealousy because they didn't get the patch in time, and project it against those who did.
Originally posted by papajackow Another glaring issue that many mudslingers seem to miss is that for about an hour it was the 'official' release linked to the support site.
Thats not the issue. The issue is changing the setup to work with 2002.
Originally posted by humba @papajackow: You wouldn't happen to have taken a screenshot or saved the webpage, would you? I'd sure would love to rub something like that under some people's noses <evil grin>
The update was a legal release. There was nothing wrong with downloading it.
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And it seems that MasterTSM's moral values are incompatible with mine. However, did you take Dell's word when they said there was no problem with WM2k3? Gives you something to think about, doesn't it?
Don't you have to trust them at some point? Everything I've heard from Dell says that they are only making a change in how the update will be distributed.
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It might just be me, but I think most people that are upset, are just projecting their anger for having a slow Axim, a screwed up one due to a bad firmware upgrade, or their jealousy because they didn't get the patch in time, and project it against those who did.
You might be on to something there. Speed will never be the Axim's strongpoint from now on. Its just cheaper than the other PDA's.
Also, although you [everyone with 2002 who paid for 2003] "paid" for it, I bet Dell has not yet taken the money off of your credit card, so it still is not paid.
Originally posted by dan12 Also, although you [everyone with 2002 who paid for 2003] "paid" for it, I bet Dell has not yet taken the money off of your credit card, so it still is not paid.
I haven't read every post in the thread.
Then why say something like this if you are not informed? It's ignorant crap like this that is getting many people more irritated than the original issue. If you know something, speak. If not, shut your hole until you do.
Originally posted by tchatt Ummmm stupid observation time...
If Dell didn't want this patch to get out to the public, i.e. not have it 'stolen'. Why was it put on a PUBLIC, EASILY ACCESSABLE, ftp site??!! HMMMMM???
If I put a file on my website in a publically accesible spot, and people download it who is at fault??
Just like if I leave my car in the driveway with the doors unlocked and the keys in the ignition and the title in the glove compartment... guess what!!!??? It ain't going to be my car for very long... and I won't have ANY legal backing to say that it is.
Dell used us as beta testers, plain and simple. Otherwise it NEVER would have been placed on that ftp site.
Besides I have a slow, crappy Axim that I paid $411 dollars for... Its been 4 weeks since it was built and supposedly 'tested', why shouldn't I try to fix it, if there is a file that is publicly available to do so?
Ummm....that's not really the same as what happened here though. It would be more like you leaving your unlocked car in the driveway without the keys in the ignition....and the person stealing it had to pick the lock in order to start it.
Dell put it out publicly so that everyone could access it. However, the installer program they used would not allow a non-qualified Axim user to install the patch. The people who installed it illegally.....they actually had to modify the update files with a Hex editor to make them work. That is not right, and is illegal.
Dell did not use anyone as beta testers. In fact, it was put up "officially" on their support site for a brief few minutes. Then it was pulled because of the illegal uses of it that these members began participating in.
If you have Windows Mobile 2003 on your Axim already, then you were allowed to use the patch....especially once it was posted on their support site. The people who were not entitled to use it were those with PPC2002 on their Axim currently.....if that is the case, you should have a perfectly good working Axim anyhow. If not, then you need to contact Dell for a replacement.
__________________ Jordan M. Wigley
Aximsite.com
Email: jordan AT aximsite.com
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Originally posted by papajackow Then why say something like this if you are not informed? It's ignorant crap like this that is getting many people more irritated than the original issue. If you know something, speak. If not, shut your hole until you do.
Dell did not charge your credit card. Its a very valid point. The fact that Dell will charge your card in the future does not mean you have paid for it. But its all moot because none of the people with 2002 have a license for this software. :hide:
Originally posted by tchatt Just like if I leave my car in the driveway with the doors unlocked and the keys in the ignition and the title in the glove compartment... guess what!!!??? It ain't going to be my car for very long... and I won't have ANY legal backing to say that it is.
Huh? The car is still yours. You have every right to get it back. Just because someone takes your keys doesn't mean you don't own it. Ever heard of a title?
The software you use is never owned by you. You don't own Pocket PC 2002, you don't own Microsoft Windows XP. What you do own is the hardware. You own a license that allows you to use the software. Without that license you have no right to use it, just like you have no right to the car.
Also, although you [everyone with 2002 who paid for 2003] "paid" for it, I bet Dell has not yet taken the money off of your credit card, so it still is not paid.
Do you want to see my credit card statement? I ordered a CF Wlan card kit for WM2k3 and the upgrade CD on June 24th, the CF card was delivered roughly 2 weeks ago, and at the same time my credit card was charged for both items. A week ago, I got the bill from my credit card company which I have already paid by now. So by all means, I have paid for what I have installed.. I just didn't get it in the right form I wanted yet but it can only be a matter of time and now I don't mind delays anymore (but if it takes more than a month from charging my CC to delivering the product, Dell will hear from me again).
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Everything I've heard from Dell says that they are only making a change in how the update will be distributed
And how do you explain all the aborted A04 upgrades? It sounds a lot like the first posts of people getting their Axims with WM2k3 preinstalled and reporting sluggish performance. Dell has not handled this affair very well. Apparently they tested the ROM, but forgot about the installer (unauthorized updates are also an installer issue). I think it's highly likely that once the ROM is once again available, the people who had problems with the previous update, will no longer have the same issues..
Actually I'd like to see your statement, but leave the cc number visible.
My Amex has not been charged as have most everyone here. Dell does charge you when the first item ships. Its a moot point though because you still don't have a license for the A04-A05 updater. The fact that someone charged your card doesn't mean you can roll down to Best Buy and grab a copy (if that was possible). Sounds like you want the old "five finger discount".
Originally posted by cageyjames Dell did not charge your credit card. Its a very valid point. The fact that Dell will charge your card in the future does not mean you have paid for it. But its all moot because none of the people with 2002 have a license for this software. :hide:
It's not the issue of charged/not charged garbage. It's the simple fact that people start flinging accusations without knowing what's going on (dan12 said so himself). And, my card has been charged. I ordered a rhinoskin and socket card with it. Everything was paid in full, but that is not the point.
This sort of tension always crops up when the world of ethics and reality meets the real, physical universe. "This is -wrong-!" thunders the ethics types. "It's already an accomplished fact." states the Universe. Not much you can do about either, except to live by your own chosen ethical code, and hope doing so doesn't give you too much personal stress.
I bought the CD...rather, I told Dell to take money from me for a product I expected to receive in a fairly timely fashion. They gave me a delivery date for this product. That date turned out to be wrong. Ok, says me, I'm pretty relaxed. I knew, from reading the site here on occasion, that the product needed work. Two weeks after I learned that -here-, Dell deigned to let me know the shipping date would be delayed. When I asked how long, I was told early August for the shipping date. Now, having come back to read this site, I find I can expect to see this CD I ordered sometime in September. That's -two months- late.
Now, I didn't get the download--I didn't even know it was available until today, when it's not. And I certainly wouldn't have the guts to modify a patch for 2k3 to use on my hitherto strictly 2k2 machine. I'm not a programmer--I just like to have a pretty up-to-date machine in my hip holster. What did the licence say on it exactly? Did the site say "Hey, anyone can download this, but don't, if you don't have a 2k3 machine?" Did the licence include the text about not modifying this software?
But I'm starting to get rather un-relaxed. Dell has, in essence, been holding my money hostage for the last month (which was expected) and may do so for another two months (which was not)? Should I have found all this out, I might have been willing to get a patched patch which does what Dell's already promised to give me for my $29.95 plus shipping. Do they not have a moral obligation to live up to their end of the contract we entered into by their acceptance of my money? At the least, I feel I'm owed more current and correct information about the status of my order. And they -still- have my money, paid in advance, for the upgrade to my machine. Sure, they've offered to let me out of the contract (how kind of them!) by their returning my money if I just forget about the whole deal, but again, I'd like a machine that's doing all that it's capable of. Besides, having read about their return and crediting issues, I feel I'm safer waiting for the product rather than canceling and praying they handle it correctly.
If you're going to have outraged morals, what about the fact that they've had the use of my money this long, and have just NOW decided to let me know it's going to be a while longer yet? Or that while they claim that every one of their Dell products undergoes 11,000 hours of testing (quote from their commercial), this little issue just sort of slipped past their QC?
And I've just thought of a better example than the MP3/buying a CD from Best Buy example.
I have a computer (duh). Say, even,that it's a Dell. Now it's no longer top of the line, and I want a faster machine, so I go online, and using freely downloadable information, I find out how to overclock my machine--even using some technical information I find on Dell's website. I fully understand that doing so is at my own risk and that this technical information isn't supposed to be for doing what I'm doing...but I do it anyway. I end up with a machine as fast as the newer machines out there. Have I just deprived Dell of the price of a new machine (or at least a new processor), since, now that I have a faster computer, I'm not going to buy a new one anytime soon? Did I somehow "steal" something from Dell?
What about those people, here on this site, who have physically modified their Dells to give them better performance (like the d-pad fix)? Doesn't that deprive Dell of the chance to come out with a model that doesn't have that problem?
Personally, I think it's pretty stupid of them to have put this patch out there, in the first place. If they did it to get some free testing...that's -really- stupid, since I'm sure they could have had all the testers they wanted, for free, just by asking on this site.
Originally posted by cageyjames Actually I'd like to see your statement, but leave the cc number visible.
My Amex has not been charged as have most everyone here. Dell does charge you when the first item ships. Its a moot point though because you still don't have a license for the A04-A05 updater. The fact that someone charged your card doesn't mean you can roll down to Best Buy and grab a copy (if that was possible). Sounds like you want the old "five finger discount".
Your doing the same thing (ignorant flinging), however, now that someone throws it back in your face you start back pedaling. Right, wrong, legal, illegal, the fact is most people (notice I didn't say all) have no idea what the facts are. But that is not stopping them from throwing around accusations, which is drowning the real issue at hand.
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Everything I've heard from Dell says that they are only making a change in how the update will be distributed.
