Outlook 2002 Activation, -2nd time.. ahh oh dear.

Snellgrove · 08-02-03, 12:59 PM

Ok, this sucks.

I in my excitement and all that, at work when my Axim arrived, installed Outlook 2002, and when it asked to be activated, I went and did just that.

and now im at home, several days later and getting annoyed, because it says its been activated and all that.

they say click OK, and it'll come up with some instructions and all that, and who to email etc... but it doesnt come up with all that, but oh well..

so, what do I do? just email M$? or what. I see no direct kinda email part on their site, all this garbage about support and ask a professional and post this here and read this.. and blah blah blah blah.... wheres the bog-standard email! why is everything so difficult these days! ARGH

maybe I should just, cr**k the software. After all, I do legally own it.. its not my fault that M$ are trying to get me to fork out again for it....

Any Ideas?

Tray · 08-02-03, 01:14 PM

Well not to be a jerk but if you installed it on another computer than you have used your copy of Outlook. You only own one license thus can only be installed once, on one computer. M$ can't really tell if you have removed it from the last computer or not so they just make it difficult to reinstall the product again somewhere else.

Contact M$ to get it fixed.

Snellgrove · 08-03-03, 08:39 AM

hmm yeah... i'll contact them, and see what they can do.

hopefully....

if not, its not as if i use outlook that much anyway..

but, what in the event of you having to format, and you go to reinstall it....and bam. no can do...

i think thats a bit annoying

kevyip · 08-03-03, 12:33 PM

Here is Microsoft's Product Activation FAQ that everyone should read before installing Microsoft products.

It has always been illegal under their terms to install their products on more than one PC. Now they just have a way to really enforce it.

Snellgrove · 08-03-03, 04:20 PM

oh great

VivienM · 08-03-03, 04:58 PM

Quote:

Originally posted by Snellgrove
oh great

Just call them up and explain the situation. MS representatives are generally nice when it comes to activation... though that opens them up to social engineering...

Snellgrove · 08-04-03, 12:49 PM

ah right, I see. sure, i'll get in touch with em eventually.. its not a major major hurry for me, got over a month before it runs out.

Merak · 08-04-03, 02:35 PM

Just make sure that you call and activate before the 30 days expires. I have seen issues where the activation process tanks if you let it run out.

Snellgrove · 08-04-03, 03:03 PM

ah right.. cheers for the help.

our mail server where i work is called Merak, is that where your name came from, or just a coincedence