HBKDinobot

HBKDinobot

Heres the letter that was shown to me from a yahoo group... (getting back on topic) If anyone cares....

Below is the lastest email I received from Dell. Anyone else in this
boat named Titanic?

Ty




We have reviewed your order. Although we had anticipated being able to ship your order sooner,

we are experiencing an unexpected delay and will not be able to ship this order and any associated orders until on or before 10/1/2003.

If you do not wish to wait, you may cancel your order and receive a prompt refund.

Please be aware that unless you tell us that you want us to continue with the order despite the delay,

your order will be automatically canceled on 08/22/03.

To give your consent to continue your order, please contact Dell at
877-868-3355 or

jwdevin

Quote:

Originally posted by cageyjames I can't find Krusty anymore... Talk to MS about charging for the OS not Dell. Why should Dell eat the $30?

You might want to research how much Dell pays for the licensing, because it is not $30.

HBKDinobot

Boy has Dell really screwed this one up... I would just put the freaking update out there and not piss off so many customers. The few people that would actually try and edit the ROM image is probably fewer than the customers they are potential loosing from boggling this thing so badly.

Not that I don't like Dell... I have a desktop and think that the Axim is great, but their service lately in regards to this matter has been horrendous.

DennisFranz

Quote:

Originally posted by HBKDinobot Heres the letter that was shown to me from a yahoo group... (getting back on topic) If anyone cares.... Below is the lastest email I received from Dell. Anyone else in this boat named Titanic? Ty We have reviewed your order. Although we had anticipated being able to ship your order sooner, we are experiencing an unexpected delay and will not be able to ship this order and any associated orders until on or before 10/1/2003. If you do not wish to wait, you may cancel your order and receive a prompt refund. Please be aware that unless you tell us that you want us to continue with the order despite the delay, your order will be automatically canceled on 08/22/03. To give your consent to continue your order, please contact Dell at 877-868-3355 or

Its a 30-day law thing. If a product has not been delivered after 30-days (date of order) and the customer has NOT been notified and approved a 'wait' over the 30-day mark, the customer has legal remedies. Amazon does that as well for items that have been sold out/discontinued etc... I will see if I can find it later and see if it may be offered for free :) But then again, even if it is free, seems that it may never come.

HBKDinobot

So whats the delay? Put the file on a CD and ship it to the customers they want to get it... What are they trying to do put some super encryption on it, the file is already out there for those who want it bad enough. I've seen it... or are they just stalling?

cageyjames

Quote:

Originally posted by jwdevin You might want to research how much Dell pays for the licensing, because it is not $30.

Of course not. We have been thought this many time before. Do a search and you'll learn the true answer. My Axim didn't cost Dell $350 either. Whats the point? No PPC maker is giving away WM 2003 and Dell is selling it for the cheapest (If it ever comes out). HP and Toshiba charge more.

cageyjames

Quote:

Originally posted by DennisFranz Its a 30-day law thing. If a product has not been delivered after 30-days (date of order) and the customer has NOT been notified and approved a 'wait' over the 30-day mark, the customer has legal remedies. Amazon does that as well for items that have been sold out/discontinued etc... I will see if I can find it later and see if it may be offered for free :) But then again, even if it is free, seems that it may never come.

LOL, keep dreaming... Though I'd love to see it.... :p

JmE

Quote:

Originally posted by cageyjames HP and Toshiba charge more.

Just a side note... I thought Toshiba was charging like $15 or $16 for the Wm2003 upgrade for the e755?

-JmE-

JeffLewis

Two quick points

One. At the moment - we're in exactly the same situation as the e740 owners with one difference: they KNOW they aren't getting an upgrade, we still have hope. Worse, the A/P people ARE (or maybe were.. it's hard to say) in the exact same position since they were told they would never get the upgrade.

Tangibly though, these two situations are essentially identical until Dell ships something. Well, almost - our situation will be worse if Dell decides not to ship at all because we had hope it would ship. The e740 owners have already passed through that phase into the 'let's bomb them' phase. :)

Two. Dell is not the cheapest upgrade. Most companies are charging around US$30 for it or less. I'm sure there are a few charging more, but Dell's price isn't neither a bargain nor a ripoff. And as I noted elsewhere, most of us have no problems paying the $30 if Dell would just ship the dang product already.

deke52

I got the same letter, postponed until October 1st. While I think that Dell has a major marketing problem at this point, my Axim with PC2002 works well so I can not complain. It will be interesting though to see if Dell does come up with an upgrade. If they don't then they might face some possible issues etc. I would rather have a working OS as opposed to one with bugs etc. Sometimes waiting is the best option.

JM

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JM

cageyjames

Quote:

Originally posted by JmE Just a side note... I thought Toshiba was charging like $15 or $16 for the Wm2003 upgrade for the e755? -JmE-

Where did you read that? I read $39 on PPCThoughts...

MentalV

Ok what the heck happened here after I left? Posts deleted? people cencored?? mmm... i wonder if this has anything to do with numbers 106 and 127?? :P

I bet this post gets deleted even when it says nothing on the matter!! *JUST KIDDING!! :)

HBKDinobot

I don't think those 22 bytes of magically delicious taste were ever mentioned.

But enough about that...

James
USC Vs. ASU
Oct. 4 @ Arizona State 12:30 P.M. (ABC) OR 3:30 PM (FSN)

May they have mercy on your team.

illbfit4evr123

Quote:

Originally posted by tccox I agree but what do we do with our Axims ?????I can not afford to trash it but I really am fed up with Dell. I could live with the delay, after all, my Axim is working pretty well as is. But these delays from Dell with NO EXPLAINATION is just to much, come on Dell at least tell us whats going on ??????? Oh and the auto cancel of order ???? What if I had been out of town for a week ? Oops , order gets canceled and I guess I'd get moved tp the back of the line.

i think they had a recall on the upgrades because of the problems they found in it. but i am tired of waiting, but its better waiting and getting a fized version then getting an all screwed up one

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axims are 4 evr(hopefully)
-nathan-
einstein is my hero