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Old 08-27-03, 10:11 AM   #1 (permalink)
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2003 Order Status

Interesting... my order status just went from an expected shipment of September 1st to July 25th. Now, unless Dell has invented some kind of time machine, I wonder how they're going to stick to this???
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Old 08-27-03, 10:14 AM   #2 (permalink)
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Ahhh...but does it say 2003? Maybe they mean July 2004 :crooked:?
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Old 08-27-03, 10:17 AM   #3 (permalink)
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If it's any consolation, mine was supposed to be delivered 9/2-9/4. Now it says delivery estimate of July14-16. Gee, needed that comic relief for the day.
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Old 08-27-03, 10:17 AM   #4 (permalink)
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I got a voicemail this week from Dell, and the voice is so garbled that I had to listen to it 4 times to figure out who it was from. Not one single word came through clearly... I just forwarded it to the guy at work here who communicates with Dell on our behalf. :P
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Old 08-27-03, 11:44 AM   #5 (permalink)
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Apparently mine is supposed to be delivered July 14 as well :bang: .
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Old 08-27-03, 12:18 PM   #6 (permalink)
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Mine was changed to Sept. 4 a month ago but now is changed to July 24.

I think Dell needs a little
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Old 08-27-03, 12:19 PM   #7 (permalink)
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Mad

My delivery date took a trip to the past also.
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Old 08-27-03, 02:54 PM   #8 (permalink)
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bad news

I just got a voicemail from Dell. My upgrade order will now not ship before 10/7. This just gets better and better :rolling:
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Old 08-27-03, 03:00 PM   #9 (permalink)
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I, too, just got a call from Dell. Shipping date of 10/7 also.
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Old 08-27-03, 03:10 PM   #10 (permalink)
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I also got the voicemail from Dell, but it also told me the order would be canceled if I didn't respond to Dell by phone or email by 8/28/03 to let them know I still wanted the upgrade CD! I have no trouble with my 2002 do I really want the upgrade? Hum!
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Old 08-27-03, 03:18 PM   #11 (permalink)
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I just got the word from Dell that 10/7 is the next day they plan on delaying shipment.

I cancelled my order and recommend everyone one else does the same. (Our voice will be heard in numbers) This will send a clear message to their "lack of product support department" to either support their equipment or lose loyal customers.

Hit'em in the wallet where it hurts!!!!
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Old 08-27-03, 03:25 PM   #12 (permalink)
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Somehow I don't think Dell even cares about our piddly little $30 (give or take). The sad thing is that the Axim is a great PPC, but people are gonna miss out because of the way Dell has handled this upgrade.
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Old 08-27-03, 03:28 PM   #13 (permalink)
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2002 is still a good platform to run. I don't think that will turn too many people off. Or at least I hope that it doesnt
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Old 08-27-03, 03:29 PM   #14 (permalink)
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At this point I really don't think Dell is even going to ship the upgrade CD's to us. I have 2002 so I don't care if I get it or not but what about the people with 2003 that haven't upgraded yet and have slow ppc's? They are the real people suffering here!!
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Old 08-27-03, 03:30 PM   #15 (permalink)
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I just checked my order status on the website. Delivery has moved from 9/2-9/4 to 9/8-9/10. The Dell voicemail said 10/7. Perhaps it will arrive somewhere in the middle? :crooked:
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