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Old 09-01-03, 09:48 AM   #1 (permalink)
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Just checked my WM2003 order status...

It says it will ship 9-4-2003 and that the total cost is $0.00. Are the giving it too us for nothing now since we had to wait forever? Or is this just a glitch? Their website was acting weird so it may be a glitch.

Anyone else shows a date of 9-4 and $0.00?
Ohayden,

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Old 09-01-03, 11:12 AM   #2 (permalink)
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Mine says Oct. 7 and the charges are still there.
Axim X51v
Extra Battery
Boxwave Screen Protector
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Old 09-01-03, 08:31 PM   #3 (permalink)
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That's ok. My status shows that the upgrade was shipped on July 2 and my order is complete.
 
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Old 09-02-03, 09:00 AM   #4 (permalink)
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mine still says "on or before 7/28/03"
It ain't so much the things you don't know that get you in trouble. It's the things you do know that just ain't so.
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Old 09-02-03, 09:17 AM   #5 (permalink)
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Cool

Mine says it will be sent on the 8/9/2003 so I am not to sure of what is going on either.
Everyday the status page changes by a day or two.?????
Axim X5 Advanced WM2003.
512 Kingston SD card.
Netgear MA701 Wireless CF Card.
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Old 09-02-03, 09:47 AM   #6 (permalink)
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That sounds familiar...............
Doug

Currently Dell Axim X50V. Back after 2 years away.
Not enough room for what I've been through in the past 12 months!
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Old 09-02-03, 11:50 AM   #7 (permalink)
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In Production???

If your status is 'In Production', click on it and you get a more recent update.
Mine says to be shipped 9/10/2003.
Ron...
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Old 09-02-03, 05:30 PM   #8 (permalink)
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Dell canceled all of the WM2003 upgrade order

My order got canceled without notice, it was the answer that I got from Dell's customer support 5 minutes ago. They canceled all of the WM2003 "upgrade" orders. You will see your order status as completed and shipped with the Total price of $0, that's means "Order Canceled" !!!!!!

Don't expect they will give you the "UPGRADE" for FREE because you waited so long!! Instead, they cancel all the upgrade orders!! The customer support says that old AXIM has compatiable issue with the 2003 upgrade, so that they cannot offer the upgrade now until they have the solutions!! May be no upgrade at all, still a question mark!!!!!!! Good Luck!!
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Old 09-02-03, 05:58 PM   #9 (permalink)
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hmmmmmmm, I wonder what compatibility issues they are having. Mine runs PERFECT, well no new wierd stuff has happened since the upgrade. I think dell is LYING to you. You should call them up and sing. Lier, lier, pants on fire! Until they give it to you for FREE!

This is B.S.
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X5 Advanced PXA250 (had it for a while) 400mgz
ROM A05
256MB Simpletech SD Card
Truemobile WiFi Card
Rhino-Skin Aluminum Case
Belkin Clear screen overlay
Update from dell my mm2003 shipment has been delayed until 9/19!!! Still Waiting....
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Old 09-02-03, 06:01 PM   #10 (permalink)
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Worried Dell 2003

Heres an email that I received from dell today:

We have reviewed your order. Although we had anticipated being able to ship
your order sooner,

we are experiencing an unexpected delay and will not be able to ship this
order and

any associated orders until on or before 10/14/2003.

If you do not wish to wait, you may cancel your order and receive a prompt
refund.

Please be aware that unless you tell us that you want us to continue with
the order despite the delay,

your order will be automatically canceled on 09/04/03.

To give your consent to continue your order, please contact Dell at
877-868-3355 or

email us at us_dell_notify@dell.com.

Please include your customer number or order number with any
correspondence.

We apologize for any inconvenience this delay may cause you.
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Old 09-02-03, 06:08 PM   #11 (permalink)
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Mine is still saying it was shipped in July...
Quote:
Estimated Ship Daten or before07/22/2003
Later,
James

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Old 09-02-03, 06:16 PM   #12 (permalink)
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Maybe they forgot about you and me both cagey. At least mine has been updating. It says 9/4 now....
CMMS_AXIM

My Setup:
X5 Advanced PXA250 (had it for a while) 400mgz
ROM A05
256MB Simpletech SD Card
Truemobile WiFi Card
Rhino-Skin Aluminum Case
Belkin Clear screen overlay
Update from dell my mm2003 shipment has been delayed until 9/19!!! Still Waiting....
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Old 09-02-03, 07:29 PM   #13 (permalink)
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It looks like I'm in the same shape as hanklin - order canceled and no notification whatsoever was received from Dell . Based on what I've read here, it's hard to believe there is a major bug with the upgrade.

I've been mum about it 'til now (figuring that ordering my own copy from Dell was better) and based on all the uproar, never got a copy of the file. But a friend DL'd the 30 MB A05 update back in late July 30, just before Dell yanked it off the website. I can't see why I shouldn't get a copy and try it now.

Your thoughts? - mm
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Old 09-02-03, 07:49 PM   #14 (permalink)
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Re: Dell canceled all of the WM2003 upgrade order

Quote:
Originally posted by hanklin
The customer support says that old AXIM has compatiable issue with the 2003 upgrade, so that they cannot offer the upgrade now until they have the solutions!!
They absolutely DID lie to you. More BS from Dell.

-JmE-
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Old 09-02-03, 07:53 PM   #15 (permalink)
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Quote:
Originally posted by mastman
Your thoughts? - mm

Last edited by JmE; 09-02-03 at 07:55 PM..
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