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Old 12-04-07, 11:06 AM   #1 (permalink)
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ActiveSync no longer able to connect to Outlook

After using ActiveSync without any problem for 3 years, suddenly the message "ActiveSync cannot log on to Microsoft Outlook" is appearing every time I try to connect.

I have tried rebooting, reinstalling ActiveSync and (as recommended by Microsoft) checking that there is not a "Microsoft" program folder as well as the "Microsoft Office" program folder. I am now on the point of completely abandoning my PDA.

Can anyone help me?
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Old 12-04-07, 11:24 AM   #2 (permalink)
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I don't know if this will work, as it seems to be for Outlook 2002, but it might be worth a try.

OL2002: ActiveSync: You Cannot Synchronize Outlook with Pocket PC

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Old 12-04-07, 11:36 AM   #3 (permalink)
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Have you tried a hard reset of your pocket pc?
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Old 12-04-07, 12:47 PM   #4 (permalink)
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Originally Posted by Julie View Post
Have you tried a hard reset of your pocket pc?
Thank you! Thank you! Thank you!

That did the trick.

Oh, and did I say thank you?
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