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Windows Mobile 2003 Questions and Answers regarding Windows Mobile 2003.

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Old 09-18-03, 03:58 PM   #1 (permalink)
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Amazing!!!!!

Let me track my do for you with Dell Customer support.

Called in this morning told my order was delayed b/c of a vendor problem?????????? Questioned that and then was told some of my parts for my order are on back order?????????? Asked to speak to someone not reading off a script...on hold for 1/2 hour phone hangs up.

Check the status of my original order (that I cancelled)and it gives me the 1/1/0001 number. Call to inquire about the number and my original order number status, I get the it will ship on 10/06 answer. Young lady re submits order (thinking this help) and says ship date 10/30. Thank her and hang up!!!

Just for SH*ts and giggles I check my orignal number and it says shipped today with an Airborne Tracking number
Airborne number is not in systems yet (not to worried about that)

How can this happen with such a large company like Dell??
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Old 09-18-03, 04:32 PM   #2 (permalink)
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How can it <b>NOT</b> happen with such a large company like Dell!
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Old 09-18-03, 05:13 PM   #3 (permalink)
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There are many compnanies much larger and more diverse than Dell. NOt having the proper software and access to databases is the problem here.
Device: Axim 50v, X5 Advanced PXA 255 (overclock to 500+),W2k3 Essentials: Pocket Breeze. Contact Breeze, Pocket Informant 5.6, Weatherpanel, WisBar Advanced 2.

Check out Pocket Breeze here: www.sbsh.net
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