Need help with Avantgo

darkbaron2000 · 09-23-03, 01:57 AM

I searched the thread and tried what was done with no avail. I can see it up date the pages. I have tried removing and reinstaling Active sync. I am on MM2003. I am really lost and need avantgo. Thanks.

routermike · 09-23-03, 02:46 AM

Sorry friend, we'll nee more details to go on than that. What is avantgo doing, or not doing that has you upset?

darkbaron2000 · 09-23-03, 08:08 AM

im stuck with the first load screen, that tells you what avantgo can do. it is updating the websites though. i just cant access them.

AirShark · 09-23-03, 11:00 AM

I had the same problem..here's what I did:

1. Undock your AXIM
2. Delete the existing partnership in Activesync
3. HARD RESET your AXIM
4. Uninstall Activesync
5. Go to Add/Remove Programs and uninstall any "Avantgo Client"
6. Reinstall Activesync
7. Create a new Activesync Profile and let it sync once.
8. After you have successfully synced;
9. In Activesync, go to TOOLS->OPTIONS->check the box next to AVANTGO
10. Let it sync again, you should see it downloading and installing new Avantgo software in the Activesync Dialog
11. Go back into TOOLS->OPTIONS->and change the username from the existing ANON***** to whatever your account name and password are.
12. Sync again, and AVANTGO should display the content on your AXIM.

I beat my head against a rock for a few days before I figured this out. I believe it had to do with the fact that I previously was also syncing with a PALM VX.

Let me know how this worked!

drblythe · 09-23-03, 11:51 AM

Quote:

Originally posted by darkbaron2000
I searched the thread and tried what was done with no avail. I can see it up date the pages. I have tried removing and reinstaling Active sync. I am on MM2003. I am really lost and need avantgo. Thanks.

I just did a quick search for avantgo and found this one about 5 down on the list. maybe this might help:

http://www.aximsite.com/boards/showt...hlight=avantgo

Quote:

Originally posted by tamathumper...you can fix the problem by going into ActiveSync on your desktop, and selecting the "Settings" screen for AvantGo, then deleting your username and password.

Then connect your Axim and synchronize, and AvantGo will download the necessary software to the Axim. Mine did not even show AvantGo correctly in the favorites, nor as an icon in the Programs folder until I did this!

This saves you the pain of a hard reset if it works.

Once you've gotten this far, go back into desktop ActiveSync and once again under the "Settings" for Avantgo, delete your old profile line. A new one will be there with a username of "anonxxxxxxxx". Change that username to your own Avantgo username, and enter your password, then sync again.

darkbaron2000 · 09-23-03, 11:57 AM

thanks.

AirShark · 09-23-03, 02:56 PM

I tried just erasing my username/password, but that didn't work for me. I had to go the route that I listed above to get it to work.

JaCooch · 09-23-03, 05:24 PM

The second suggestion worked for me. Much better then a hard reset...

jhayter · 09-30-03, 04:21 PM

I had the exact same problem -- could see the pages loading during active sync but got only the default message when i went to Avant Go on the PPC. Thank you, thank you, thank you to Air Shark. I followed your instructions exactly and now it works perfectly. You the man.

AirShark · 09-30-03, 05:09 PM

Sweet! Good to hear that you got it working....Kind of a lot to go through, but for those of us who like Avantgo, it's the only way to fly! ;-)

LuvMyAx · 10-03-03, 01:27 PM

Quote:

Originally posted by jhayter
I had the exact same problem -- could see the pages loading during active sync but got only the default message when i went to Avant Go on the PPC. Thank you, thank you, thank you to Air Shark. I followed your instructions exactly and now it works perfectly. You the man.

Hey all!

I am a newbie, and this is my first post!. I just got my Dell Axim about a month ago, and I was like a little boy with a new toy; big grin on my face, tapping away on my PDA throughout the day!

Like a lot of you out there (btw, I thought I was the only one until I found out about this message board), I could not let go of my Palm Vx! After 3 years, I finally decided to convert to the PPC world, and I am so glad I did!

For the most part setting up everything was a breeze. The only source of frustration was the fact that I could not get AvantGo to work! I had to settle for MobiPocket for the time being. Not that it's a bad program. I just felt like my PDA was missing something, without Avantgo files downloaded onto it.

I usually resort to calling our IT representative at work to come help me out whenever I have electronics issues. This time, I decided to do the research myself and look for a Dell Axim support group. I was amazed at this site when I found it! I immediately bookmarked it so I wouldn't lose it.

I found this thread by running a search on AvantGo. Previously feeling down on my luck because I didn't have this program working correctly on my computer, I was now excited and aroused at the fact that I now have new options to try.

At first I tried the "non-hard reset option". That didn't work! Then, reluctantly, I tried the "Hard-Reset option". Lo and Behold! It worked! I got my AvanGo pages now! Hard resetting isn't such a hard thing to do. I had most of my files on a CF card anyway. About 95% of the rest of the files were already on my computer and could easily be synced with my PDA. All other files that would need to be reloaded are all together in a special folder on my PC, organized for just such an emergency.

Thus, I find it appropriate to quote jhayter and second the motion on his praise to AirShark!

I know this is a long post, but, hey; this is my first one. Also, I am so greatful that I now have AvantGo. I still wouldn't have it if it weren't for this message board and all you PPCers out there sharing your problems and solutions.

Thanks!

jhayter · 10-03-03, 01:46 PM

It occurs to me that in following AirShark's AvantGo solution, i did encounter one small stumbling block: figuring out how to do a hard reset. The Axim manual could be clearer on this. (And it's different that it was with a Palm.) So for any fellow newbies, the trick is that you have to press the reset button on the side while holding down the power button <I>at the same time</I>.

LuvMyAx · 10-03-03, 02:44 PM

That's one thing I forgot to mention...I looked all over for THE way to do a hard reset. I think the manual and help files presume that you have SOME basic PDA experience. Thanks for adding that bit of information. May I suggest that you possibly start a new thread with "How to do a hard reset" on the subject line? I tried to do a search for hard resets, but I didn't have the time to read thru all of the messages to find out the answer. That will make it a whole lot easier for newbies like us to find out. Thanks!

sasquatch1973 · 10-07-03, 09:54 PM

Has anyone had this problem? When you delete the anonxxxxxx name and put your user name and PW in you get nothing. It works fine with the anonxxxx, only those aren't my pages. ?????????

JesusismySavior · 11-02-03, 05:26 AM

AirShark's simple 12 steps got rid of the problem for me! Thanks, AirShark, good job!