Microsoft Mobile 2003 where to order in canada

cabocats · 09-27-03, 10:38 AM

Can anyone tell me where the site is in Canada to order the upgrade for my Axim? Part # and url?
thanks,

scmidlap · 09-27-03, 11:32 AM

Here's the ordering info

In Canada ONLY - 1-800-WWW-DELL (1-800-999-3355) then hit 1 (wait for message) 3 (wait for message) 1 (wait for message).

You'll get a receptionist. Tell him or her that you "want to purchase the Windows Mobile 2003 upgrade software for the Dell Axim for personal use". It's important to include the words 'software' 'Axim' and 'personal' because that's how they route you to the right place.

Then when the sales rep comes on line, repeat the same thing again. If they seem confused, include the SKU number 310-4214. If they still seem confused, tell them that you were told specifically that the product was shipping and to call in an order and ask if he/she could check will their supervisor, or ask for another sales rep.

I placed mine today and it should be here at the end of the week

Total cost = $48.30 no shipping charges

scmidlap · 09-27-03, 11:32 AM

Update it's Sat Sept 27th, I checked my order online and it's "being made right now:

cabocats · 09-29-03, 10:28 AM

Thanks it worked like a charm.

paulbarton · 09-30-03, 09:46 AM

Ha - since July I have been told it is about to ship next week. Last week they cancelled my order without telling me. This week I phoned up to reorder and they are saying it will not be shipped until mid October.

I love the Axim, I hate the pathetic Dell Customer support.

cabocats · 09-30-03, 11:01 AM

i was dealing with Dell Canada. they said they had lots of stock and would ship it yesterday. I will let you know if i have problems.
thanks