Osiris

*sigh*

How many times do I have to tell you people? Quit calling Dell, and start emailing them!! I get excellent service via email, and *horrible* server via phone...and that's even when I call the employee tech line! Dell's customer service is a JOKE over the phone.

Quit trying. Just stop.

Open your email program, and just put down the damn phone.

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Osiris

Axim X50
1 GB SD card
Deluo GPS

MyUncle

I have heard Dell is incredibly responsive to claims with the Better Business Bureau. I would try that tack first. The volume of complaints funneled thru a consumer advocatacy group is bound to have a greater impact...if no other way than a hugh thud on someones desk when the drop the complaint files off!

suemccartin

Quote:

Originally posted by MyUncle I have heard Dell is incredibly responsive to claims with the Better Business Bureau. I would try that tack first. The volume of complaints funneled thru a consumer advocatacy group is bound to have a greater impact...if no other way than a hugh thud on someones desk when the drop the complaint files off!

LOL, you're right there!!!!!!!!!

Jwilker

Quote:

Originally posted by Osiris *sigh* How many times do I have to tell you people? Quit calling Dell, and start emailing them!! I get excellent service via email, and *horrible* server via phone...and that's even when I call the employee tech line! Dell's customer service is a JOKE over the phone. Quit trying. Just stop. Open your email program, and just put down the damn phone.

My emails are usually responded to in a day. Only had to re-explain once. I would never waste my time trying to talk to them on the phone.

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John Wilker

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