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Old 12-24-04, 06:12 AM   #1 (permalink)
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activesync installation on XP fails

running xp home edition on dell laptop. when i try to install activesync off the CD that comes with x50v.. nothing happens. execute setup and.. nothing. in task manager i can see setup.exe sitting there doing nothing.

on my desktop windows 2000 machine had no problem installing activesync tho'

any idea? firewall is turned off. downloaded one from microsoft website but all it does is extract, starts setup.exe and nothing again
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Old 12-24-04, 08:51 AM   #2 (permalink)
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Are you logged in as an Administrator? If you are, use browse to navigate to the setup.exe on the disk.

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Old 12-24-04, 08:57 AM   #3 (permalink)
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A couple other things to try?

1. Disable popup stopper and antivirus.
2. Close down any MS products such as Outlook.

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Old 12-24-04, 09:52 AM   #4 (permalink)
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Quote:
Originally Posted by arturv
running xp home edition on dell laptop. when i try to install activesync off the CD that comes with x50v.. nothing happens. execute setup and.. nothing. in task manager i can see setup.exe sitting there doing nothing.
For what ever reason, they make it impossible to install ActiveSync directly from the CD...using their menus. With both Dell and iPAQ, I have never been able to install ActiveSync directly from the CD.

What you have to do is insert your CD, don't pay attention to their menus...then open Windows Explorer and go to your CD Drive. Under the following menu: E:\MS\ACTSYNC\MAIN

you will find a file with the name IS_SETUP.EXE...and it is that file that you simply double click on, and that will install ActiveSync.

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