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Old 01-26-05, 05:08 PM   #1 (permalink)
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MSReader Activation problems -help?

I've been having hardware problems with my new x50v, and had to do a hard reset. I've restored my clean programs in the storage card and built-in storage, and that has solved some of the issues, but I tried to re-install MSReader, and activate... and I get a message "you have an older version that is not upgradable" "cannot activate"!! What I installed was a fresh downloaded 3.5 MSreader!! I cleared out all files, and cookies, as that had helped in earlier activation problems, but nothing helps now. I had a reformatted hard drive so that is clean too.
Anyone got any suggestions? I e-mailed MS but no joy there just silence. I have a lot of .lit books, and MSreader seems to come out clear with VGA (which is another issue).
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Old 01-26-05, 06:38 PM   #2 (permalink)
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It wants to be put in main memory then it will activate nicely. Ther's a work around but I don't know what it is.

HTH
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Old 01-27-05, 04:37 PM   #3 (permalink)
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I had the same problem. I assumed like you that I had just installed the latest version but I did what it asked and downloaded and installed it again. And like Don't Panic! said, make sure that you install it into the main memory.
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Old 01-27-05, 04:39 PM   #4 (permalink)
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I should mention that I have tried a number of other Readers and I prefer MS Reader by far. :approve:
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