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Old 03-23-05, 01:48 PM   #1 (permalink)
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sending email Netzero account ?

I have wireless dsl thru Verizon.I can send and receive email thru Verizon using messaging fine.I can receive pop email thru my Netzero account fine,but I can't SEND email thru Netzero.I get an error saying may not have network coverage or check settings.Settings look correct,any ideas.Not a big problem since I'm fine as long as Verizon is set as default account,but I'd like to know why Thanks Alan
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Old 03-23-05, 02:29 PM   #2 (permalink)
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They probably use authentication to make sure that you're using their dial-up to access the internet. This was and still is common in the UK, the ISP will allow limited retrieval using a different connection but in order to send you had to be dialing in to their service. The mail server would know that you were not using an IP address assigned by the provider and would block the request.

I've never used netzero so I could be totally wrong here, I'm sure someone will correct me if that is the case.
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Old 03-23-05, 02:42 PM   #3 (permalink)
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BTW. If this is the case there is a workaround for this problem.

1. Open Messaging
2. Click Accounts/ then Accounts... in the popup menu.
3. Click on your Netzero account
4. Click next until you get to (4/4) (server Information)
5. Click Options
6. Click Next (Options (2/3))
7. Tick the Use separate settings box, then click the Outgoing Settings button that will become available.
8. Enter your Verizon Username and Password here.

You should now be able to send using the account. It shouldn't affect the address that mail appears to come from either.

As always, Backup etc before messing around just in case.
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Old 03-23-05, 02:43 PM   #4 (permalink)
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Follow the step by step below. You will have to tweak the pop3 settings to match your own. Pay close attention to the outgoing settings as this is where I think your problem is. Notice I had to use my ENITRE email here instead of just my user name. Good Luck~

Start>Messaging>Accounts>New Account

Page 1/4 ~ E-mail Address
This is easy, enter your email address
Next....

Page 2/4 ~ User information
The "your name" part is what ever you want. It has no bearing on the settings.

User name is the part of your email before the @ sign (ie USERNAME@<isp>.com)

Password is your email password

Check the box for Save Password
Next....

Page 3/4 ~ Account information

Account type is POP3

Account Name is what ever you want it to be. If you set up more then one this can be very helpfull. I just used my username, same as the last page.

next....

Page 4/4 ~ Server information

This is where it can be a little different for some people. 99% of the time it is MAIL.<ISP>.COM, From looking at the Comcast site it appears they use MAIL.COMCAST.NET for the incomming and SMTP.COMCAST.NET for the out going. You can try these. But this is one of the areas you might have to tinker with. For example changing both to MAIL.COMCAST.NET

The domain you can just leave blank.

Options.....

Options page 1/3

I would not check this box for checking for messages every X# of minutes. If you are not online you will get an error message every X# of minutes.

Next....

Options Page 2/3

Here I checked the box for "Outgoing mail requiers authentication" as well as "Use separate settings"

Outgoing Settings....

Outgoing server settings

For username here I had to use my entire email address. This was very different then the rest of the set up.

Enter your password

Leave the domain blank

Check the box for save password

Check the box for "Require SSL for outgoing mail

Click OK in the upper right corner

Next....

Options page 3/3

In order to save space I would select "Get message headers only"

Check the box marked include and select 2K

Finish....
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