madgambler

Hi all,

As someone already spotted the WM5 upgrade CD is already available from the Canadian website from Dell at $50 (Canadian Dollars).

Here's the link:
http://accessories.dell.com/sna/Prod...ctlisting.aspx

I have tried and failed to find it on the US or European websites and when I spoke to the Indian Call Centre people they let slip that there's a marketing policy blocking the release of this CD prior to the current campaign for the x51v finishing.

The Canadian site stubbornly refuses to accept a delivery address outside of Canada but thankfully my brother-in-law lives in Toronto so I'll be ordering one through him ;) (and no he won't be taking orders for anyone else!)

Perhaps if we all hassle Dell enough they'll relent and put the same product up on their other sites too?

Madgambler

bolero

I just ordered mine too...

bigdave240

Originally Posted by madgambler

Hi all, Here's the link: http://accessories.dell.com/sna/Prod...ctlisting.aspx I have tried and failed to find it on the US or European websites and when I spoke to the Indian Call Centre people they let slip that there's a marketing policy blocking the release of this CD prior to the current campaign for the x51v finishing. The Canadian site stubbornly refuses to accept a delivery address outside of Canada but thankfully my brother-in-law lives in Toronto so I'll be ordering one through him ;) (and no he won't be taking orders for anyone else!) Perhaps if we all hassle Dell enough they'll relent and put the same product up on their other sites too? Madgambler

HUH? it has been up on the US sites for a while now and tons of people (including me) have ordered it. of course there have been numerous delays but it is there. look under the accessories for the x50/51 then the software heading.

victorypoint

Okay, now I'm really getting frustrated with Dell Canada. I ordered a Windows Mobile 5.0 CD from Dell Canada back in September when they started accepting orders for it.

The order confirmation email I received stated my Customer Number,
Order Number, and Estimated Arrival Date of Thursday, September 15, 2005.

Since then, my credit card was charged for the product 4 weeks ago but I haven't received anything. Dell Canada's online tracking system has been showing the product as "in production" for 8 weeks now.

Yesterday I emailed Dell Canada inquiring about the order. Here's the response I received.

-----
Thank you for contacting Dell Customer Care.

We do apologize, we are currently unable to track your order. The software is being shipped directly from Microsoft.

Please accept our sincere apologies for any inconvenience this may have caused.

Your Dell Case number is: 118xxxxxx.

Should you have any other questions please do not hesitate to contact us
at www.dell.ca. Please choose Support & Customer Care.
-----

Tehy can't track my order? It's coming directly from Microsoft? Does this sound right? Should I cancel the order and request a refund?

Very frsutrating!
-AJ

magnum54o2

Welcome AY! To Windows Mobile 5.0 hosers. Now you too can experience all of the wonderment and pure joy, us NOT in the Great White North experienced. Later... Take off!

__________________
The early bird may get the worm, but the second mouse gets the cheese

23.07692% Geek

emissary

Dell's website still says mine is in production, even though I received two copies of it almost three weeks ago.

victorypoint

Originally Posted by magnum54o2

Welcome AY! To Windows Mobile 5.0 hosers. Now you too can experience all of the wonderment and pure joy, us NOT in the Great White North experienced. Later... Take off!

Okay, whatever surfing student.