Hi,

I followed the instructions as stated, when it asks to do a hard reset, it appears that my buttons don't work right at that time so it does not look like it is doing a hard reset but only a soft reset ..so it comes back with wm2003 screen and then the second phase of the update does not light up the continue button ?

Any idea ?

Sorry,
I have the Axim x50v

are u using a laptop to install wm5? i had problems using a laptop to install =|

Nope, just a regular winxp desktop

You have to wait about 10 minutes after doing a hard reset after the first take for it to format the memory. There is a little progress bar at the bottom of the screen that should appear. Yep, it'll crawl, but eventually you should get there. Just be patient

HTH,
Scotty

Should the progress bar appear after every soft reset?

"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato -

Waited 30 min, never saw that progress bar ??? ..

I am talking after it copies the image and it says copy complete then it asks for the hard reset .. it just statys at that screen with out anything moving. If I hit enter on that screen then I get another one that says to hit continue there but the continue button never light up ..There I see a causing alert that flashes stating that I need to make sure that Active sync is installed and connected ..etc..

When it asks to do a hard reset, the power button does not look like it works Ok along with the reset button .. it feels like a soft reset then ? only split of sconds later, I could do the hard reset .. I am thinking during that first soft one.

Any idea ?

what is ur usb port connected to? i had a similiar problem, i read that it is best to connect it to a usb port that is directly connected to the motherboard

I had it connected to a port that is part of an extra USB expantion card .. so I tried it directly but still doing the samething ..

I even tried another PC, samething ??? can't pass beyond the step in which image is copied and a hard reset is requested.

I am so disappointed, I waited so long for this Windows Mobile 5 cd and now I can't even upgrade ...

Can some one give some recommendation please ...

I appreciated ..

Thanks

Yes. 1. Try it all over again. This time wait! Look for win it asks you for the next step. 2. Don't worry. I have to do a third hard reset. After that it was good. 3. Don't used the backup. Just start everything from scrach.

sgtsampay
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have u tried uninstalling active sync and anything related to your pda from your computer, then install everything and try again? i still don't really know what my issue was, but it worked when i tried it on a computer i never connected my pda to, so maybe some old stuff is messing it up

I have tried so many things including uninstalling/installing Active Sync and any related PDA software .. NO Luck ..samething ..

I think I am giving up on this .. I really .. really hate calling Dell for support ..

I don't know what to say...Try going to bed and retring it in the morning. I'm sure that you will get it to work.

sgtsampay
I'm 27.81065% Total Geek!
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