tomkat

Hi,

I followed the instructions as stated, when it asks to do a hard reset, it appears that my buttons don't work right at that time so it does not look like it is doing a hard reset but only a soft reset ..so it comes back with wm2003 screen and then the second phase of the update does not light up the continue button ?

Any idea ?

tomkat

Sorry,
I have the Axim x50v

notenufsleep

are u using a laptop to install wm5? i had problems using a laptop to install =|

tomkat

Nope, just a regular winxp desktop

fuzzypenguin

You have to wait about 10 minutes after doing a hard reset after the first take for it to format the memory. There is a little progress bar at the bottom of the screen that should appear. Yep, it'll crawl, but eventually you should get there. Just be patient :)

HTH,
Scotty

LRRP

Should the progress bar appear after every soft reset?

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tomkat

Waited 30 min, never saw that progress bar ??? ..

I am talking after it copies the image and it says copy complete then it asks for the hard reset .. it just statys at that screen with out anything moving. If I hit enter on that screen then I get another one that says to hit continue there but the continue button never light up ..There I see a causing alert that flashes stating that I need to make sure that Active sync is installed and connected ..etc..

When it asks to do a hard reset, the power button does not look like it works Ok along with the reset button .. it feels like a soft reset then ? only split of sconds later, I could do the hard reset .. I am thinking during that first soft one.

Any idea ?

notenufsleep

what is ur usb port connected to? i had a similiar problem, i read that it is best to connect it to a usb port that is directly connected to the motherboard

tomkat

I had it connected to a port that is part of an extra USB expantion card .. so I tried it directly but still doing the samething ..

tomkat

I even tried another PC, samething ??? can't pass beyond the step in which image is copied and a hard reset is requested.

tomkat

I am so disappointed, I waited so long for this Windows Mobile 5 cd and now I can't even upgrade ...

Can some one give some recommendation please ...

I appreciated ..

Thanks

sgtsampay

Yes. 1. Try it all over again. This time wait! Look for win it asks you for the next step. 2. Don't worry. I have to do a third hard reset. After that it was good. 3. Don't used the backup. Just start everything from scrach.

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notenufsleep

have u tried uninstalling active sync and anything related to your pda from your computer, then install everything and try again? i still don't really know what my issue was, but it worked when i tried it on a computer i never connected my pda to, so maybe some old stuff is messing it up

tomkat

I have tried so many things including uninstalling/installing Active Sync and any related PDA software .. NO Luck ..samething ..

I think I am giving up on this .. I really .. really hate calling Dell for support ..

sgtsampay

I don't know what to say...Try going to bed and retring it in the morning. I'm sure that you will get it to work. :)

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