Lost CF Card

davarei · 11-07-05, 04:30 PM

I know that I saw this recently.
However, I can't find it again to see if anyone has found a fix.
Since upgrading to WM5, I have occasion to lose my CF card.
I have to do a hard reset to get it back . . . . and then it goes away again after a few hours.

I also use a 1 gig SD card with no issues. Just the 2 gig CF card seems to go away.

Anyway, if anyone has seen a fix for this, I'd appreciate a call out.

davarei · 11-07-05, 11:32 PM

Dell claimed that they'd get back to me on my question within 6 hours.
That was 8 hours ago.
Seems that they are coming up short on more than one front.

(

davarei · 11-11-05, 10:04 PM

So Dell finally got back to me.
Their technical fix for the issue was that the device was bad.
They said that they'll send me another.
But with all the other people out there with an issue, I can't believe that it is simply a bad device.
Unless Dell is prepared to replace a butt load of bad devices.
Anyway, that's all I got for a fix.
Sorry, no better words of wisdom here.

tancerman · 11-11-05, 10:18 PM

its not a hardware issue.
this thread fixed my upgraded x50
http://www.aximsite.com/boards/showthread.php?t=104366
I haven't had any problems with anything since I followed this thread.

fantong · 11-11-05, 11:43 PM

I had this problem last week too.
perform a hard reset will fix it.

davarei · 11-12-05, 11:26 AM

I'm still holding for my replacement.
I didn't think that it was a hardware problem. I was leaning toward a driver thing. mostly cause I didn't have any issues with the CF card till the WM5 upgrade.
I did have a couple of issues with powering on. I would have to occasionally do a soft reset.
So, after I get my new x50v, I'll have to see what's different. I hear that there is a BOIS upgrade to 10. Not sure what I have in this one, but . . . .
Gee, do you think they'll send me an x51v? Though, it's the same thing in my oppinion.
Anyway, I'll have to hold till Monday or Tuesday (pending Dell shipping).

Thanks

davarei · 11-16-05, 10:07 PM

Oh my *(&^!
My x50v is only 2 months old.
I open the box and what do I find???????
a referb unit.
I COULD BUY A REFERB FOR 1/2 WHAT I SPENT!
I'll be speaking to them.....................

Planet-Ed · 11-17-05, 01:12 AM

When you call them be nice and calm and you might get lucky but I wouldn't hold my breath.

Dell reserves the right to use new or refurbished parts for warranty work. You agreed to this when you made the purchase. Its clearly stated in their warranty policy.

For example ..

Quote:

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

Quote:

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.

davarei · 11-17-05, 03:41 PM

I called back and explained that there was a mistake.
My device wasn't that old. And though it was over the '21 days' I didn't actually recieve my WM5 till 2 weeks ago.
So, in my oppinion, it was still under the 21 day mark.
The tech had to converse with his boss on that one. Came back and explained that I was Technically sort of partly right.
Translate to 'sorry for our flub up'
So, they are sending me an x51v replacement. New, not a referb.

)

I'm happy for the moment. Will need to open the box and see it function correctly first though.

davarei · 11-17-05, 05:30 PM

OK.
It's here

Now if it only works.

At least it turned on with the first try this time.