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Old 11-20-05, 12:48 AM   #1 (permalink)
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Question Unable to Turn off A Menu Item

For some reason one of my apps shows twice on the Menu item selection list. One of them is selected, when I try to turn it off I get an error message "Unable to move that item". Anyone have any ideas on how do I
1. Get rid of the dups on the list
2. Fix the error so I can uncheck the app
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Old 11-20-05, 01:25 AM   #2 (permalink)
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Did you try a soft reset?
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Old 11-20-05, 01:48 AM   #3 (permalink)
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Are you kidding, I upgraded to WM 5.0, I can't begin to count the number of soft resets I've performed since then! But alas the problem persists

Originally Posted by rsaturn9
Did you try a soft reset?
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Old 11-21-05, 12:11 AM   #4 (permalink)
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Problem Resolved

I finally figured it out, aka stumbled into to the solution. The link existed in two places, in \windows\start menu and in \windows\start menu\programs. I deleted the link in \windows\start menu and the problem went away, i.e. only one entry on the pick list and no more error message when I clicked on it. :approve:

Originally Posted by jsteinerohn
For some reason one of my apps shows twice on the Menu item selection list. One of them is selected, when I try to turn it off I get an error message "Unable to move that item". Anyone have any ideas on how do I
1. Get rid of the dups on the list
2. Fix the error so I can uncheck the app
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Old 11-21-05, 12:32 AM   #5 (permalink)
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I am glad you resolved your problem. :)
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