tornado81

aha!I did it as well,only one day after updating to WM5.0

Slugger

I'm a sucker for punishment I guess. What I've found is that most programs run well except the OS itself. No surprise coming from M$ and Dell.

bazzle

So what exactly are the issues???

My Axim x51v came with WM5, runs great. Bluetooth works, I sync tis way several times a day as well as install apps and transfer files, not sure what this brewha about it is. Battery does not drain excessively, this one I would surely complain about. CPU adjusts speed as it should.

Really not sure what these issues I keep reading about are. And why exactly would you expect Dell to address issues with a Micro$loth product?

Fuzzy Orange

A) Everything runs very very slowly
B) Your battery lasts half as long
C) CPU speed is stuck on maximum all the time (probably related to b)
D) Seems to lock up and crash quite a lot

Apart from that its a very nice OS

I think these are just X50 related - seems to work ok on X51's

Walter01

Originally Posted by Fuzzy Orange

A) Everything runs very very slowly B) Your battery lasts half as long C) CPU speed is stuck on maximum all the time (probably related to b) D) Seems to lock up and crash quite a lot Apart from that its a very nice OS I think these are just X50 related - seems to work ok on X51's

Morning Everyone,

I Finally got past being upset and realized that things are not going to change with DELL. So, while I'm waiting (and waiting) for the DELL fix, I've decided to do the slow process of asking for a refund. BUT, using a very methodical plan. I saw a very good post on the DELL forum and I did the following reply: (At this point, I'm more curious to see how this will all pan out with DELL by going this route)

Nicely (and accurately) written.

Of course, Aximsite members know all of these issues too.

Having owned DELL products for years, and my company has a business contract with them, I am very familiar with their history and the current state of affairs with their (lack of) support.

I've sent DELL an e-mail about their reprehensible release of "defective" software. WM 5.0 works on other non-DELL PDAs - it is not a MS issue. I expect to get a reply saying that I'm past my 21 days. I will then take that reply and snail mail the DELL legal department asking for a refund based on DELL knowingly shipping a defective product. And clearly we all know it is defective. And since DELL only provides a fix of "removing" the software, they know it is defective also. If I do not receive a refund at that point, I will forward their reply to both the Texas Attorney General and the state Better Business Bureau. Why would DELL want people to take this action. It seems that there is a much better way to do business. I believe we are all being fairly reasonable in expecting a non-defective product. Fortunately, I'm way past the "mad/angry" stage at this point and should be able to address the issue in a reasonable manner.

I have the disappearing CF card, random "no power up" (must do the soft reset) and the huge battery drain - even when the PDA is turned off.

No, I am under no illusion that DELL cares any more. And rarely do I use this word, but how stupid can a company be in this day and age? They have pretty good products and a lot of loyal customers. A little consideration or explanation would go a long way with us. This continued stone-walling and slow resolution to a known issue (and many other DELL problems) is going to eventually be their downfall. And it will be written up in the Harvard Business Review about how a once mighty company went out of business. Not any time soon, but the writting is on the wall.

Just my sharing of the venting process.

BooDa

Originally Posted by bazzle

So what exactly are the issues??? My Axim x51v came with WM5, runs great. Bluetooth works, I sync tis way several times a day as well as install apps and transfer files, not sure what this brewha about it is. Battery does not drain excessively, this one I would surely complain about. CPU adjusts speed as it should. Really not sure what these issues I keep reading about are. And why exactly would you expect Dell to address issues with a Micro$loth product?

Just because your X51 is working well, it doesn't mean these problems are imaginary, you know. The problems with the X50v WM5 upgrade have been exhaustively documented on these forums.

And Dell is the one selling the upgrade; therefore I damn well DO expect them to address the issues with it, whether they originated with Microsoft or not.

bazzle

Originally Posted by BooDa

Just because your X51 is working well, it doesn't mean these problems are imaginary, you know. The problems with the X50v WM5 upgrade have been exhaustively documented on these forums. And Dell is the one selling the upgrade; therefore I damn well DO expect them to address the issues with it, whether they originated with Microsoft or not.

I did not mean to imply they were imaginary, only to inquire some quantitafible answer as to what they are. There seems to be much whining on here and very little actual data. I do not see any issues with my system and I often wonder if perhaps some of the "tweaks" that folks are so quick to adopt may actually be part of there issue. After 20+ years in the IT business I can say that I have seen my share of user created issues with the "but I did not do anything" reaction when it is investigated.

If the issue is with the OS, do not blame the hardware, this is like blaming the tailor because the shoes you got to go with your new suit do not fit. Brother Bill does not consider "legacy" hardware when he ships a new OS. His goal is to be first to market and make it work later. The #1 solution from M$ is to update your hardware to the level they designed their OS for.

Fuzzy Orange answered my question nicely. And I must agree that is works well on my x51v without any of these issues. I know from reading further that this is not the case for the x50, but the OS was not really designed for them it seems. It does run there and Dell has every right to sell the upgrade. Seems folks need to slow down before they purchase things and make sure they are getting something they really need. Of course M$ will convince them the need it, I remember seeing people that did not own computers buying Windows95 and then asking the sales guy what computer they needed in order to use it. NOW THAT IS MARKETING

Walter01

Originally Posted by bazzle

I did not mean to imply they were imaginary, only to inquire some quantitafible answer as to what they are. There seems to be much whining on here and very little actual data. I do not see any issues with my system and I often wonder if perhaps some of the "tweaks" that folks are so quick to adopt may actually be part of there issue. After 20+ years in the IT business I can say that I have seen my share of user created issues with the "but I did not do anything" reaction when it is investigated. If the issue is with the OS, do not blame the hardware, this is like blaming the tailor because the shoes you got to go with your new suit do not fit. Brother Bill does not consider "legacy" hardware when he ships a new OS. His goal is to be first to market and make it work later. The #1 solution from M$ is to update your hardware to the level they designed their OS for. Fuzzy Orange answered my question nicely. And I must agree that is works well on my x51v without any of these issues. I know from reading further that this is not the case for the x50, but the OS was not really designed for them it seems. It does run there and Dell has every right to sell the upgrade. Seems folks need to slow down before they purchase things and make sure they are getting something they really need. Of course M$ will convince them the need it, I remember seeing people that did not own computers buying Windows95 and then asking the sales guy what computer they needed in order to use it. NOW THAT IS MARKETING

Morning,
Just my 2 cents:
1. Yes, there are "some" problems with WM 5 that are related to people using their old software programs with the new OS.
2. MS has been responsible for MANY problems in the past, but since WM 5 works on other devices without these problems(because other vendors adjusted the software to work with their devices correctly), however, there does appear to be a DELL induced problem/bugs for "some" of the items that have been listed in the AXIM and DELL forums. Even the DELL reps admit that there are some known bugs in the DELL software version of WM 5.0.
3. DELL sells the WM 5.0 as software that can be used for the x50. Saying that it was not designed for the x50 "may" be correct. But if that is the case, then DELL should not be selling it to me as an x50 upgrade. That seems like false advertising then.
4. I read numerous threads before I did my upgrade to WM 5.0. I added NOTHING to the x50v in the lines of additional software. The three items that I (and many, many other DELL ONLY USERS) have are: Every other day it will not power up and I have to do a soft reset; My battery, which use to last 3-4 days between a charge will not make it one day; when I add the SD and CF cards they work initially. But, after several power-ups, the CF card is no longer recognizable by the software and I have to do a soft reset to bring it back.

I know that other people have many additional problems with their x50's, but I can only speak for myself. DELL did release software with bugs in it; they are providing no feedback to their loyal customers or any customers, and yes, I do expect more from any company that sells me a product. If you sell me a product and it is defective, either fix the defects or refund my money. DELL tells us to UNINSTALL the software - that is their fix. I'm sure I'm not the only one that views this as an unacceptable solution.

gleon69

Some day, we are going to look back and say, I am keeping my WM5SE and not upgrading to WM7, because is defective

Belmichel

I'm a x51v owner who only has two major issues with MS/Dell WM5:

1. I can't believe a 624mhz ppc can be THAT slow (FAR worst responsiveness than the unit I replaced - Toshiba E-750-400mhz), and
2. I can't believe I can't use my BT headphones yet.

I feel we are being "used" by MS/Dell as WM5 BETA TESTERS and if I could, I would gladly and immediately revert to 2003se, if only to give MS/Dell ample time to polish their WAY premature release.

Right now, and probably for the next year or so, i'll have to settle for envying the x50v owners.

fAlCoNNiAn

Originally Posted by Belmichel

I'm a x51v owner who only has two major issues with MS/Dell WM5: 1. I can't believe a 624mhz ppc can be THAT slow (FAR worst responsiveness than the unit I replaced - Toshiba E-750-400mhz), and 2. I can't believe I can't use my BT headphones yet.

:approve: same here. My Ipaq 3650 was alot more responsive than this. an it was 206Mhz.

Axim_UK

Here here... new x51v owner and have not got avantgo, worldmate or CF GPS/TomTom 5 working. If there was a way to install 2003SE on my x51v I really wouldn't hesitate.

AU

bazzle

I completed the A06 update on my X51v today. And still have found no problems. Granted I do not have bluetooth headphones or GPSr (yet), but they are on my list. Of course a serial connection to my trusty eTrex my be more feasible. The responsiveness of this system is very nice to me, then again I do not have any other PocketPC's to compare it to. I do have Avantgo and Wifi working nicely. Odessy connection to the company LAN and good old WEP at home. Bluetooth file transfer and activesync is very quick as well. Seems like maybe I just got lucky? Or perhaps my expectations of Dell (have used there systems for many years at home and work) and M$ (wish there was a bigger selection of Linux toys) are not as high as most.

Axim_UK

Originally Posted by bazzle

I do have Avantgo and Wifi working nicely.

I've got the latest version of Avantgo installed on my x51v and the font size is massive, it is unreadable but hopefully Avantgo will release a VGA version unless you've found a workaround?

Cheers
AU

Edgenlake

Well after working with WM5 for a month now I am going back to 2003. I have been checking the Dell site every single day and nothing has been added for the X50V.