Just got off a chat with DELL. Do we believe WM5 fix for x50v is close ("couple of weeks")?
02/19/2006 03:43:17PM Agent : "While I review your question, let me inform you that you might get an invitation to participate in a survey at the end of this session. You would be asked to rate our interaction on a scale of 1 to 9 with 9 being the best. Your feedback would be greatly appreciated"
02/19/2006 03:43:37PM Agent : "I understand that you are looking for the upgrade for Windows Mobile 5, is that right?"
02/19/2006 03:43:43PM Me: "Yes."
02/19/2006 03:44:40PM Agent : "The upgrade is still under testing, it should take a couple of weeks more for the upgrade to be hosted on the web."
02/19/2006 03:45:25PM Me: "Oh, that's great, so will it be called windows mobile 5 release A01?"
02/19/2006 03:46:43PM Agent: "We do not have the information yet. We will have to wait till it is hosted."
02/19/2006 03:47:13PM Me: "OK. Thank you for providing me this information."
Just got off a chat with DELL. Do we believe WM5 fix for x50v is close ("couple of weeks")?
02/19/2006 03:43:17PM Agent : "While I review your question, let me inform you that you might get an invitation to participate in a survey at the end of this session. You would be asked to rate our interaction on a scale of 1 to 9 with 9 being the best. Your feedback would be greatly appreciated"
02/19/2006 03:43:37PM Agent : "I understand that you are looking for the upgrade for Windows Mobile 5, is that right?"
02/19/2006 03:43:43PM Me: "Yes."
02/19/2006 03:44:40PM Agent : "The upgrade is still under testing, it should take a couple of weeks more for the upgrade to be hosted on the web."
02/19/2006 03:45:25PM Me: "Oh, that's great, so will it be called windows mobile 5 release A01?"
02/19/2006 03:46:43PM Agent: "We do not have the information yet. We will have to wait till it is hosted."
02/19/2006 03:47:13PM Me: "OK. Thank you for providing me this information."
He probly thought u was talkin about the upgrade from wm03se to wm5,not the rom update and the current version of the rom is A01 its A02 or higher that we want
He probly thought u was talkin about the upgrade from wm03se to wm5,not the rom update and the current version of the rom is A01 its A02 or higher that we want
No - He knew what I was talking about, I started the dialog by discussing the many various bugs in the original WM5 release for the x50v, which by the way if you look at your CD is clearly labeled "P/N Y9784 Rev A00". And if he did think I was referring to the upgrade from wm3 he would not have said it was "going through final testing and ready to be uploaded to Dell's WEB site in a few weeks".
Just got off a chat with DELL. Do we believe WM5 fix for x50v is close ("couple of weeks")?
02/19/2006 03:43:17PM Agent : "While I review your question, let me inform you that you might get an invitation to participate in a survey at the end of this session. You would be asked to rate our interaction on a scale of 1 to 9 with 9 being the best. Your feedback would be greatly appreciated"
02/19/2006 03:43:37PM Agent : "I understand that you are looking for the upgrade for Windows Mobile 5, is that right?"
02/19/2006 03:43:43PM Me: "Yes."
02/19/2006 03:44:40PM Agent : "The upgrade is still under testing, it should take a couple of weeks more for the upgrade to be hosted on the web."
02/19/2006 03:45:25PM Me: "Oh, that's great, so will it be called windows mobile 5 release A01?"
02/19/2006 03:46:43PM Agent: "We do not have the information yet. We will have to wait till it is hosted."
02/19/2006 03:47:13PM Me: "OK. Thank you for providing me this information."
I wish... but Dell Support tends to lie.
Can always hope, though!
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Microsoft Windows
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