abra

I have a new Dell Axim X51 supplied with Microsoft Mobile ver 5.0 and Outlook mobile.. When I try to send a mail from my POP3 account, I got a message in return:

Administrator, System
Invalid message recipients
Your message "xxxx" was not
sent and has been moved to the Draft folder.

Receiving mail is no problem.

I am quite sure I am using the right mail-address and the mail-account has right information about username, password and mail-server. I have ticked for “Require SSL connection”. But not for “Outgoing mail requires authentications”.

This only happens if I try to send the mail wireless. If the Dell is connected by ActiveSync to PC, I can send whatever mail I wish.

Has anyone had the same problem and got a solution? Happy to know.

jfoster193

The most likely problem is that you need to check the “Outgoing mail requires authentication" box. Check your mail settings, and make sure you are not using a hotmail account. If you are, then open the program "Pocket MSN" to access it.

abra

Originally Posted by jfoster193

The most likely problem is that you need to check the “Outgoing mail requires authentication" box. Check your mail settings, and make sure you are not using a hotmail account. If you are, then open the program "Pocket MSN" to access it.

Thank you for the answer, but it didn't help. If I check the authentication box, I can not even send mail. I am not using hotmail, but a local supplier of an POP3 account here in Norway. The mail settings are OK, the same as on my PC. Thanks anyway.

mntom

Hi,

I experience the same issue using my broadband cable provider. They only allow connections via the cable to have direct access to their server. All other connections such as WiFi must download mail via their webmail access. It's supposed to be a restriction for spam, but I think it's just a pain in the a&@.

If you are using cable, this may be the deal for you.

__________________
"Where there is no vision, the people perish..." Pr 29:18 KJV

abra

Hi
I don't know if you have the same broadband systems in USA as in Norway. The system I am connected to is what we call ADSL which is provided thought the telephone cables. However, I agree with you that the problem is to find in the mail system. I have written a mail to my provider, but haven't got any answer so far although he advertise with what he call "a bestial speed". I don’t think he means the support. Thank you for your concern and your answer.

AKAJohnDoe

I am also not familiar with telecom in Norway; however, the usual configuration is POP/SMTP, where POP is your incoming and SMTP is the outgoing. With a direct connection, like a PC or a PDA connected via WiFi, all is well and good. When connected in another way, say via a BT connection to a cell phone and then out via the GSM/GPRS/EDGE of that network, the SMTP server often has to be that of the GSM/GPRS/EDGE network as it is that ISP you are using in this scenario. As stated before, this is done to prevent spammers from using the outgoing network for their nefarious purposes without actually having to have an account by which they can be tracked.

__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

abra

Thank you AKAJohnDoe.

I am so sorry, but my description is bad. I’ll try once more.

When I am home and using my broadband, it is quite all right. I can send mail from my PC and from my PDA connected to PC by ActiveSync. (The POP3 mail account I use is delivered by my broadband provider). If I use the PDA’s WiFi connection on a hot spot outside my home – e.g. in town or on travel, then I get the failure when I try to send a mail. I can always receive mails. I am not using the BT facilities, I even don’t know how to.

I can assure you my Norwegian writing is much better than my English, but then it would be even worse for you to understand me (I suppose).

AKAJohnDoe

Your writing is fine. I have no problem understanding your situation.

Essentially, the issue is the same when using a hotspot as when using BT+GSM/GPRS/EDGE. The outgoing (SMTP) server is not on the same network (a different ISP if you will) as the incoming (POP) server. Therefore, you will need to create another profile for each hotspot (or temporarily modify your existing SMTP settings) so that you are using that ISP (the hotspot network's SMTP server).

Another way of saying what is happening is that your home broadband network is, say, myhome.net. The hotspot network is hotspot.net. You can get to and use incoming.pop.myhome.net but hotspot.net cannot validate you on outgoing.smtp.myhome.net you will have to send on outgoing.smtp.hotspot.net.

__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

mntom

Is there any way around this without changing ISP's on the fly, other than using Webmail? Have any ISP's solved this?

I would think that as PDA's, tablets, WiFi, etc become more widespread, this is going to be a big issue.

__________________
"Where there is no vision, the people perish..." Pr 29:18 KJV

AKAJohnDoe

Originally Posted by mntom

Is there any way around this without changing ISP's on the fly, other than using Webmail? Have any ISP's solved this? I would think that as PDA's, tablets, WiFi, etc become more widespread, this is going to be a big issue.

Not all hotspots nor ISPs restrict in this way, but think about it. If you were running an ISP and were legally liable for spam that initiated from your systems, would you allow anyone, anywhere in the world, to send email from your system without first signing in so that you could identify them and subsequently disable their account?

Some ISPs may have set up trusted relationships between themselves and other ISPs, I suppose. That would have to be fairly common in this age of mergers and acquisitions.

VPNs are the usual method to solve this.

__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

mntom

Quote:

VPNs are the usual method to solve this.

Could I set up a VPN with a cable broadband provider? Is this something that wouldn't be out of the ordinary i.e. I could do it without having to go through hoops with my cable provider?

I'd sure like to know how I could send POP messages through my ISP when not connected to their network.

Thanks:exc:

__________________
"Where there is no vision, the people perish..." Pr 29:18 KJV

abra

Thank you so much. :) Now I understand what’s going on.

The solution to this problem is probably one out of two. Either I use my hotmail account when travelling:realmad: , or I use a 3. part solution like http://www.mail2pda.com which I found in another thread here in this forum (I don’t like either of them). Goodbye outlook – what a pity.

jfoster193

Originally Posted by abra

Thank you so much. :) Now I understand what’s going on. The solution to this problem is probably one out of two. Either I use my hotmail account when travelling:realmad: , or I use a 3. part solution like http://www.mail2pda.com which I found in another thread here in this forum (I don’t like either of them). Goodbye outlook – what a pity.

You can actually use outlook with Hotmail. Just open the pre-installed program "Pocket MSN" and sign in. Outlook will launch and all the settings are already there!

Doreen

either you use hotmail or if you're as picky as me w/ being forced to use something I don't want to then you pay and use your usual pop3 acct and use smtp.com as your outgoing pop3 settings and all is well.