How to uninstall active print help

mostlylisten · 10-13-07, 03:22 PM

Anybody know how to uninstall Active print console that shows up on xp. Deleted from axim but keeps saying on pc to I have 5 days to activate. Can't get rid of it. Thanks.

Julie · 10-13-07, 03:35 PM

You need to remove the small application that got installed to your computer. Go to Control Panel and select the Remove Applications icon. You'll find an ActivePrint application.

mostlylisten · 10-13-07, 05:33 PM

I removed the application. Its not in my list of programs yet module pops up on startup and is shown on toolbar next to the clock on xp. Axim works good though.

Julie · 10-13-07, 08:18 PM

You deleted the software from your computer? When you select Add or Remove Programs in Control Panel you do not see this application?

If you select Start > Programs > do you see an item called Pocket Watch LLC?

mostlylisten · 10-13-07, 09:26 PM

that was deleted when I deleted the program from the control panel.

Julie · 10-13-07, 11:43 PM

Okay, some remnant of ActivePrint seems to be running in your computer's system tray. You could examine the items that are set to run there by selecting Start > Run > type "msconfig" and enter. Then select the Startup tab and review the items that are running there.

I have ActivePrint installed on my computer and I've got the icon in my system tray. I look through the Startup tab of msconfig and could not readily identify what it was. But perhaps you will have more luck.

mostlylisten · 10-14-07, 12:30 PM

Thanks for your timely responses but still unable to delete. Hope when trial is out it will just disappear. :rolling:

Julie · 10-14-07, 01:14 PM

If you feel up to it, you could look for it in your computer's registry:

On your computer select Start > Run > in Open dialog box, type regedit and click OK

In registry editor locate the HKEY_CURRENT_USER\SOFTWARE

Look for Pocket Watch LLC

I'm always a bit nervous getting into the registry, but if you've uninstalled this software, deleting any keys you find that are related to it should be okay.

mostlylisten · 10-14-07, 03:00 PM

Ya I located it in the registry but that won't eliminate the pocket watch app. Just says its there. I think what I'll do is wait until the four day trial is up and see if that module disappears. If not I'll contact them.

Thanks for your help.:approve:

Julie · 10-14-07, 04:19 PM

Let me know how it ends up! It's been like a puzzle to me, and I'd like to know eventually how it works out.....

mostlylisten · 10-14-07, 09:21 PM

Will do.:)

Mister Dave · 10-19-07, 02:46 PM

Use a registry editor or get the startup control panel applet from Mike Lin's Home Page.

I've forgotten where the startup is located exactly, but you will find
a startup entry path of c:/Documents and Settings/<user>/Local Settings/Apps/2.0/..... and if you look there you will see a bunch of stuff
about active print. On my system, the Apps folder only contained active
print stuff, so I deleted the entire Apps folder.

Then, using the startup control panel applet, I disabled the startup
entry, right-clicked and deleted it, went to the "deleted" tab and
right-clicked and deleted it again.

Active print is now gone.

[Perhaps it is an OK app, but they did not reply to my email questions and
I could not print a web page which is what I was looking to try to do]

SuperIslander · 04-19-08, 05:44 PM

thanks for that info, it worked for me, i was so sick of having to close of the application as it started each start and slowed down my pc. I would reccomend people not download this activeprint program as it is of v little use and really difficult to remove. the advice in the above thread works. thanks again.

04-20-08, 07:31 AM

I have ActivePrint installed and the trial period is up. I haven't deleted the program yet, uncertain as to whether or not I want to pay for it....
....You say you CAN'T print a web page from the PPC with it? I can't test this without buying the software - could someone check for me?
Are there any other limitations on the software?
I know I can't print unless the companion software is installed on a PC and that PC must be on and connected to the network.
The old HP Mobile Print on my X5 did not require this, but it won't work on a WM5 OS.
Thanks!