ForAuburn

Hi all.

I am using WM5, and I can get my new email downloaded using WiFi, but I cannot send email out. I have made sure that SSL is unchecked, and all of my other settings seem to be okay.

This is very frustrating since I travel frequently and would like to be able to reply to email via the PDA instead of bumping my children off of their laptops.

Any ideas? Will this require a registry tweak? I don't have any registry editing software loaded yet.

Please keep in mind that I don't have all of the expert techie know-how that you do, but I am comfortable with specific instructions.

Thanks so much for your help!

Nathalie

ForAuburn

Forgot to say that the email account is POP3.

Also, when I get my messages, I receive the message that messages can't be downloaded...etc. Yet, when I hit the X, I see my newest messages listed.

Thanks again!

Nathalie

Julie

Make sure you've selected "Outlook mail requires authentication" on the Options (2/3) screen.

Get into Messaging, and select Account. Tap "Accounts" on the popup menu. Select the account you've already set up and "Next"
"Next" "Next" until you get the Email Setup (4/4) screen. You'll see an options button. Tap Options > Next. This should bring you to the Options (2/3) screen. Check the box next to "Outgoing mail requires authentication", then the Next button and Finish.

Julie

ForAuburn

Thanks Julie.

I wish I had read your message 45 minutes ago!

I did figure it out though!! I just kept playing with those options and wound up checking the "Require SSL connection" as well as "Outgoing mail requires authentication" options. Now I don't get that annoying message: "Messages can't be downloaded..." After sending myself a test message, everything seems to work great!

Thank you for taking the time to reply. Perhaps this will help another newbie later on!

Nathalie

BTW, ISP tech help is for the birds!!!!! ;)