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Old 08-18-06, 09:22 AM   #1 (permalink)
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Battery drain and Credant

OK, I recently gave WM one last shot on my 2755, everythnig seems to be going well but I keep waking up to a dead battery. I've perused the site for reasons why; disabled all battery monitor today plug-ins blah blah blah you all know the story....

Finally I disabled the security software and bingo, no power loss in the AM. Anyone know if there's a "Hey Don't drain my battery" setting in Credant?

Thanks in Advance.....
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Old 08-18-06, 10:36 AM   #2 (permalink)
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Thanks to SKtools, I've been watching the notification queue before and after the mystery wake-up-and-drain-my-battery events.

The joint brain-trust at HP and Credant appear to have forgotten that the system file "calupd.exe" needs to run.

Here is what happens when credant is enabled.
It seems about 10 min before a calendar event, calupd needs to run. This wakes up the pda and, it just sits at the user info or credant screen forever or utill the timeout to turn off on battery power (i.e. 3 minutes, etc).
With the timeout set, at least the pda shuts off again after only draining the battery a bit (most of the time). Without it set, it just kills the battery.

Without Credant. calupd operates in the background. The screen never comes on at all.

I'm sick of this nonsense from HP. We bought our pda's with a specific feature that hasn't worked in over 12 months and they have shown no interest in fixing it.
In fact, they have now released a new model (the "b" versions) that have their own set of issues. but, have never addressed the issues with the original.

Are there any lawyers out there? I think this needs a class action suit against these thieves.
The problems with WM5/HP/Credant are well known, well documented and widespread and are rendering our pda's useless or at least insecure and unreliable.
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Old 08-18-06, 10:49 AM   #3 (permalink)
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Just to clarify, I do have the device set to shutdown in 3 min when on battery power. I also cleared all calendar events just to be sure that wasn't the root cause for the unexplained powerup.

I am also very upset with the Credant issue. I passed up the 4700 and the VGA screen in favor of securing the data in case of theft.

I second the "Class Action" sugesstion
Anyone else?
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