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Old 09-11-05, 12:23 AM   #1 (permalink)
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WM 5 Update
I chatted with a Dell rep. this morning concerning the shipping of WM5. Here is what he told me:

{ 10:50:53 AM} Hi
When will the Windows Mobile 5 upgrade CD ship to Axim X50v owners?
{John 10:51:30 AM} Thank you for contacting Dell Hardware warranty Support Chat. My name is Cecil, you may also call me John.
May I have your complete name and telephone number as on our records please.
---- EDITED ----
{John 10:54:06 AM} Please give me 2 minutes while I get some information on your issue.
{ 10:54:15 AM} Ok
{John 10:56:49 AM} Yes Bronson it will be updated within a months time
{John 10:57:04 AM} But I am not sure the exact date
{John 10:57:08 AM} Is there anything else I may assist you with ?
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Old 09-11-05, 12:36 AM   #2 (permalink)
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Yeah, that's not a vague answer at all. Stupid Dell rep...
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Old 09-11-05, 01:17 AM   #3 (permalink)
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Quote:
Originally Posted by Foxtrot29
My name is Cecil, you may also call me John.
Uh, he has two names???
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Old 09-11-05, 01:20 AM   #4 (permalink)
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I noticed too the double name and a Months time
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Old 09-11-05, 04:29 AM   #5 (permalink)
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Mhm.. perhaps he just forgot a '?
Like "a month's time" = the time of a month?
Well no idea...
Confusing language..
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Old 09-11-05, 05:11 AM   #6 (permalink)
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lol...i can take the bad spelling and grammar...
but cecil & john? isnt cecil a girl name and john a guy name?
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Old 09-11-05, 06:38 AM   #7 (permalink)
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Cecile = female
Cecil = male

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Old 09-11-05, 07:26 AM   #8 (permalink)
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They do that to make you feel like you are talking to an american. Most of the online chat people are probably in India.
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Old 09-11-05, 07:40 AM   #9 (permalink)
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no kidding. every dell customer support rep i've ever talked to has been indian. labor is cheap over there.
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Old 09-11-05, 07:43 AM   #10 (permalink)
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Quote:
Originally Posted by jojoyohan
They do that to make you feel like you are talking to an american. Most of the online chat people are probably in India.
That's true in my experience as well, but in this case, Cecil is a pretty English name!

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Old 09-11-05, 07:57 AM   #11 (permalink)
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Quote:
Originally Posted by Gigi
Cecile = female
Cecil = male
my bad...
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Old 09-11-05, 09:55 AM   #12 (permalink)
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Quote:
Originally Posted by Gigi
That's true in my experience as well, but in this case, Cecil is a pretty English name!
True, but lots of English in India! I have been to Bombay and most of the signs are in english too.
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Old 09-11-05, 09:58 AM   #13 (permalink)
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Quote:
Originally Posted by bigdave240
True, but lots of English in India! I have been to Bombay and most of the signs are in english too.
Yes, very true! But I guess most people expect names like Sanjeet, Gursharan, etc.

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Old 09-11-05, 12:38 PM   #14 (permalink)
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Just guessing but I bet with the British influence they might have both a British name and a traditional Indian name. I have a neighbor who is Indian, I will have to ask...
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Old 09-11-05, 12:59 PM   #15 (permalink)
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Well, the whole name thing threw me off too. LOL
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