scottmatthews

Attemping to install the "Dell Axim X3 Pocket PC 2003 Companion CD" on a Dell Lattitude D600 Laptop. Operating System is Windows 2000 with all windows updates applied.

I put in the "Companion CD" and it autoruns. On the first screen where you normally see a picture of a lady and the words "Getting Started with Your Pocket PC", all I see is the lady. I can click on the "right arrow" icon on this screen and then I get a pure white background in the installation window.

I have tried another "Companion CD", CD module in the laptop, the same hard drive in another laptop shell and I get the same symptoms. I can take the "Companion CD(s)" to another laptop and it acts correctly. I can put in another CD, ex: Microsoft Office and it starts to install just fine on the in question.

So, I believe it is some setting or parameter screen in Windows. So far I am stumped.

Does anyone have any ideas? I would prefer not to reload the operating system, and other applications. The installation CD is all that is not working correctly.

Thanks for you time and options to try.

turalyon

Whoa...that's a doozy! The Latitude D series is a new line and should have no troubles with the Axims. I would contact Dell Technical Support on that one.

1-800-624-9896

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Turalyon
Dell Axim X3i Owner
Intel XScale 400MHz PXA263
Sandisk 256Mb SD Card
Windows Mobile 2003 A01