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The screen alignment process is what always occurs following a hard reset and should last only a few taps if you are accuate. As twmiller suggested, try removing the screen protector if you have one installed. Otherwise, try getting someone else with better manual dexterity to try. Unfortunately, there is no way of getting around this to start up the device.
There is no driver required for the cradle per se, but you should have ActiveSync installed in order to sync to your desktop computer.
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