jijohns

My child used my 3 day old axim as a drink coaster. Water got on the screen and now does not respond to screen touch commands. I can see the water between the outer and inner screens. Is there a way to remove the outer screen to dry it? Or some other remedy?

MrKlaatu

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The best we can hope for is that you bought Complete Care, in which case, just call Dell and they'll arrange for a new one to be shipped to you.

If you didn't purchase it, then the best thing you could do FIRST....is remove the battery(s) --{you don't say which model you have]--.

Since it wasn't a "spill" and more of a "seepage", it's probable that it just got sucked into the screen layers by capillary action and didn't get down deeper into the electronics.

This is good and bad, in that probably no electronic damage was done......but..........getting water out from between the layers of the screen can be very difficult.....here's my suggestion.

Prop the Axim up on edge and put it on top of your TV or Monitor (something that puts out warm, dry air 24/7). Leave it there for one day past any visual signs of moisture in the screen.

Depending on how much is there, the initial drying could take 2 to 7 days! Taking it apart might help, but not necessarily so.......the water is between the layers, so taking the screen out probably won't really speed the process up.

What it will do is void your warranty, which if the drying process works......won't.

JM2¢

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ironman00818

Ahhhh... the trials of being a parent. My oldest stuck her finger through the shutter curtain of my camera while I was changing the film. Boink... and $200.00 in repairs! Got to love them! HA!

Falco63

I know this doesn't help at this point but buy a Rhinoskin case and leave it in the case when not in the cradle!! Not completely child proof but it might help. And if the thing is only 3 days old you still have time to purchase the accidental warantee (30 days I believe) ;)

kazuni

heh, my little godsister placed a bowl of ramen on my USB portable drive (120Gb 2.5") and guess what happens... ramen all over the drive and also my laptop ... screens' half gone, and left part of my whole keyboard does NOT work...lol... cost me 700 to fix the laptop, but the drive is gone. Got to love them, just like you say, HA!