Here's ThinkOutside's reply--after only 5 hrs, not the 3 days that their automated response said it might take.

I'm still working on getting the keytop back on, though...
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Yes you should be able to get the key back on as long as none of the pieces have been damaged. If you turn the key over you will see that one side has two little plastic pieces that act as an insert. Both sides of the underside of the key are used to lock it down, but they are distinctly different. The part you are interested in is the set that is furthest out toward the key top sides. It is a male / female component system where the white keyboard plastic piece (the space with the missing key) slides into the key top. Lift up the right side of the white plastic keyboard part so that it lifts up as a v shape. Keep the right side lifted while you slide the key top back on into the component system. You should then be able to pop the key back on securely.
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