gorg

I have one of those wonderful Dell-branded Executive Bluetooth wireless keyboards made by ThinkOutside. This morning the "N" key popped off. When I press it back on, it clicks into place and even works fine as long as I am careful to hit it in the center of the key. But if I my finger hits toward the top edge of the key, it pops off again. None of the other keys have this problem.

Is there a trick to popping the keytop back on securely?

Choirguy

Contact Think Outside and ask if they have a fix. They were very quick to answer any questions I had.

gorg

Here's ThinkOutside's reply--after only 5 hrs, not the 3 days that their automated response said it might take. I'm still working on getting the keytop back on, though...

Quote:

Yes you should be able to get the key back on as long as none of the pieces have been damaged. If you turn the key over you will see that one side has two little plastic pieces that act as an insert. Both sides of the underside of the key are used to lock it down, but they are distinctly different. The part you are interested in is the set that is furthest out toward the key top sides. It is a male / female component system where the white keyboard plastic piece (the space with the missing key) slides into the key top. Lift up the right side of the white plastic keyboard part so that it lifts up as a v shape. Keep the right side lifted while you slide the key top back on into the component system. You should then be able to pop the key back on securely.