that's weird. when i called dell, they told me they don't actually give the CD's. they're provided by MS so they can't give me one, i'd have to call MS. which i did, MS was like "tough, pay up again"
i'm about to go to office max and see how much it is just to (re)buy it. anything i should know ahead of time (new versions, etc)?
i'm still concerned about the "unresovled item" issue. it might be fine because it didn't start til the trial expired, but i had an issue with my inbox not syncing prior to the expiration so i don't know. it still doesn't