I think...

[chuckpo]

Dell should donate one of these to each person who had to call technical support more than once since owning their X5!!

What do you think?

chuck

[funkerschite]

i agree

[Timdjohn]

Ha...on Dell web site they have a preview for their new site layout. They make note of their "Award winning Support"

Now what sort of support would that be? I never receive award winning support. Maybe award whining......

[M82A1A]

Where did you find the new site layout?

[Timdjohn]

Originally posted by M82A1A
Where did you find the new site layout?

http://www.dell.com/us/en/dhs/topics...pr_landing.htm

under "the New Dell.com" it is a flash movie

[XKalibuR]

man my talk with support has been pretty sucessful. I sorta laugh when i hear people whining over dell's techsupport

[vassil3427]

Oh...such wonderful looking new electronics...I have been saving up for an Axim X5, but I think I'll get an X3, the form factor looks better to me....I think I'll ask for the Mp3 player for Christmas...I love the look of Dell's stuff.....

[FrstdOne]

Originally posted by XKalibuR
man my talk with support has been pretty sucessful. I sorta laugh when i hear people whining over dell's techsupport

Consider yourself one of the lucky ones then. I could go off about their tech and customer support but I've already done that more than once.

[Timdjohn]

Originally posted by XKalibuR
man my talk with support has been pretty sucessful. I sorta laugh when i hear people whining over dell's techsupport

you must have the luck of the Irish. I would rather go to the Dentist for a full root canal than call Dell's East Indian tech support.

I know other say you receive the same poor service from other companies but I have yet to have service from anywhere even the DMV! Than I have from Dell.

It is fairly low when the DMV rates better.

[dellaximboy]

well, if ya ask me, the "NEW" dell site doesn't look much better to me. A bit Fancier yes, but don't think it's better.

[duddles007]

Originally posted by FrstdOne

HERE HERE!

i called HP about a problem with a rebate yesterday, and the documentation i followed sent me to thr wrong place.

the guy who was supposed to do wifi actually ended up trying to help me for a rebate.. after about 20 minutes and a little progress he found me the correct number and told me to call them since only they could help me.

but he tried.. i didnt have to bounce around a phone network like dell made me do.

i wish dell did this, i like their computers more.....