Odd problem with opening files

[GWing_02]

Sometimes when I go to Pocket Word or File Explorer (mostly just Pocket Word) and I tap on a file to open it... and it doesn't do anything. It just highlights the file as if it were a list box, then unhighlights it but leaves a border around it (the "highlighted but unfocused" box). And it just refuses to open the file. Double-tap, triple-tap, etc. Nothing.


Soft-reset solves the problem, but it's frustrating...

Sorry if this is an old problem, Search of the forums turned up nothing of use.

[GWing_02]

Anyone...?

[Jogga]

Originally posted by GWing_02
Anyone...?

Just wondering....
Are the files stored on an SD or CF card? If so, it may just be a read/timing issue. This seems to be an issue discussed with some Sandisk products but never this issue specifically.
If Pocket Word has become unstable then a Hard reset might do the trick. Backup first of course.
Apart from that, the only other thing might be file corruption during pc to ppc conversion.
Jogga

[GWing_02]

The files are in the "My Documents" folder, so that's on RAM I believe... correct me if I'm wrong.

I'll try a hard reset later today when I get home, thanks.

(It did this on my old X3 [which I returned due to a faulty SD slot] as well, so I'm suspicious if it's a bug of some sort...)

[Jogga]

Originally posted by GWing_02
The files are in the "My Documents" folder, so that's on RAM I believe... correct me if I'm wrong.

I'll try a hard reset later today when I get home, thanks.

(It did this on my old X3 [which I returned due to a faulty SD slot] as well, so I'm suspicious if it's a bug of some sort...)

It might be worth updating the ROM with some of the patches on the Dell web site, see if this does the trick.
If it's a conversion issue, have you upgraded to AS 3.7.1? It's available from Windows Mobile.
You can have a My Documents folder in the BIS, the RAM and on your cards.
Sorry, out of ideas now. Need to lay down in a darkened room!
Jogga

[bahruddina]

My Axim X3 also facing the same problem. Anyone have any idea ?

[GWing_02]

Well, my problem went away for a while.

It came back a coupla days ago, tho.

It's just some random thing. A workaround is to select the file you wanna open, then push the Axim's center Nav pad button.

Sounds like somehow you're engaging a Ctrl function - can you multi-select files? Is there any software you're running which offers a Ctrl action by tapping it? In GigaBar for instance, if I tap the MemStat icon I can do the same as if I tap Ctl on the soft kb.