Cannot install AXIM software on Win XP

bmatth1 · 08-01-04, 07:17 PM

The setup file will not execute on my PC using WIN XP. I have tried it on another PC that has WIN XP and it loaded fine. ANy suggestions as to what could be wrong? I plan to try system file checker, and lavasoft adware, but any helpful tips would be greatly appreciated.
Thanks, Bob

Shizelbs · 08-01-04, 07:18 PM

Did you connect your Axim before your computer asked you too? Do you have SP1 installed?

bmatth1 · 08-01-04, 10:11 PM

Originally Posted by Shizelbs

Did you connect your Axim before your computer asked you too? Do you have SP1 installed?

I followed the instructions. The base unit was NOT connected. I have Win XP SP1 installed and running good.

Shizelbs · 08-02-04, 01:12 AM

Don't know what to tell you then. I have SP1 and followed the directions as well and it went off without a hitch. Maybe someone else can step up and help.

08-02-04, 01:13 AM

I just want to clarify - it is the Active Sync software you are having trouble installing?

08-02-04, 09:03 AM

If you are referring to the AS install, and it hangs around the 92% mark, just let it go for a while. I run into this as well, and it just needs time to complete.

bmatth1 · 08-02-04, 06:01 PM

Thank you everyone. Thanks to your input, I think there is a problem with my OS. I will pursue this avenue of attack. Thank you again.

underdog70 · 08-03-04, 03:03 PM

I had the same problem loading AS to WinXP. I disabled the firewall and then it loaded just fine. ???

08-03-04, 03:13 PM

One other thought, have you deleted the contents of both your c:\windows\temp folder and the c:\Documents and Settings\profile\Local Settings\Temp folders? These folders getting cluttered up and have an impact on system performance and installations.