BoxWave not so hot - Page 3

09-07-04, 06:27 PM

yah, but since i only bought one, is there anyway to fix it?

09-07-04, 06:30 PM

Ehhh, ummmm, uhhh, errr, I don't think so. I tried my darndest to get it straightened out. Since it was so close to the edge, it could not be bent back, and this is where the creases tend to end up on these screen protectors.

I just learned what to do and what not to do when applying it.

09-07-04, 06:40 PM

ahhhhh, so does anyone wanna buy me a new one! lol :)

joelw135 · 09-07-04, 06:55 PM

I have had mine on for 6 months, and it looks as good as new. I guess it depends how hard you press.

mykelphx · 09-26-06, 12:01 PM

:realmad:
I ordered a mini sync for my creative zen touch mp3. I have no idea what they sent to me but it wasnt the one I ordered. Naturally they have no phone number to inquire about this. Their turn around time on emails is totally unacceptable. They even went to the point of telling me that the one they sent me was correct. I actually had to reply with a picture of what I got vs the pic of what I ordered. This will be my last time using them for my mp3 needs

09-26-06, 05:09 PM

Originally Posted by mykelphx

:realmad:
I ordered a mini sync for my creative zen touch mp3. I have no idea what they sent to me but it wasnt the one I ordered. Naturally they have no phone number to inquire about this. Their turn around time on emails is totally unacceptable. They even went to the point of telling me that the one they sent me was correct. I actually had to reply with a picture of what I got vs the pic of what I ordered. This will be my last time using them for my mp3 needs

Hi,

Holy, revive old thread, Batman!

I'm a BoxWave representative -- the way your case is handled seems very out of character (we respond to email generally within 24 hours, if not the same day). I've sent you a PM -- I'll take care of your problem personally and be sure to compensate you for the confusion.

Send me a PM back with your order #. I'll get on it immediately!

Wing Yew
BoxWave Screen Protector

09-26-06, 05:12 PM

Enk1du,

I've sent you a PM as well, I can help you out with your problem :). A replacement perhaps? :D. On the house, of course.

Wing Yew

mykelphx · 09-26-06, 05:18 PM

the sooner the better

Originally Posted by BoxWave

Hi,

Holy, revive old thread, Batman!

I'm a BoxWave representative -- the way your case is handled seems very out of character (we respond to email generally within 24 hours, if not the same day). I've sent you a PM -- I'll take care of your problem personally and be sure to compensate you for the confusion.

Send me a PM back with your order #. I'll get on it immediately!

Wing Yew
BoxWave

09-26-06, 05:24 PM

Mykelphx,

You spoke with out customer service agent today, and she made sure your replacement, at no charge, was inputted to the system immediately.

Our Screen Protector can be found here.

And your order should reach you with a FREE wall charger within 3 business days.

I hope that is MORE than satisfactory :),

Wing

jmick101 · 10-10-06, 01:00 AM

I have read that people love their boxwave screen protectors so I bought one. It had the scratch free screen for about as long as my fellowes screen protectors; one day. Needless to say I was dissapointed at having spent 15 bucks for a screen protector that scratched as easily as my cheapies. I bought it 3 months ago and havent changed it out, and it is thrashed. I emailed the boxwave guys yesterday and am waiting to hear back, but I just thought that I would throw in my 2 cents.

10-10-06, 01:46 PM

Originally Posted by jmick101

I have read that people love their boxwave screen protectors so I bought one. It had the scratch free screen for about as long as my fellowes screen protectors; one day. Needless to say I was dissapointed at having spent 15 bucks for a screen protector that scratched as easily as my cheapies. I bought it 3 months ago and havent changed it out, and it is thrashed. I emailed the boxwave guys yesterday and am waiting to hear back, but I just thought that I would throw in my 2 cents.

jmick101,

For your reference, BoxWave's Screen Protector.

PM me your order # -- Cleartouches remain scratch free for months upon months. You can check our reliability by comparing us to the competition:

http://www.brighthand.com/default.asp?newsID=11356

What were you using to write on your handheld?

Wing

jmick101 · 10-10-06, 06:45 PM

Oh, I read the reviews, that is why I bought it in the first place. I used a black plastic stylus to write with. Oh, and I heard from Boxwave and they told me that since I am over the 100 days, they wont replace/refund my order. Dont get me wrong, 3 months is a pretty generous warranty that I wished I had taken advantage of. Too bad I was deployed for the last month of it, and am now SOL. So, my original verdict remains.